Windsor Plywood Century Street is a family owned building materials company.
We are looking for an experienced Sales Associate to join our team.
Customer service is imperative with us, and preference will be given to candidates
with a friendly and personable approach. We offer competitive pay in relation to experience and a solid benefits package.
The Sales Associate’s main priority is to deliver an
exceptional customer service experience to our customers by
suggesting the right products and services necessary to complete their projects. Responsibilities include
greeting all customers by name or with a smile, assisting the customer in the store with selecting, loading and
retrieving materials as per their orders, processing transactions quickly and efficiently. This includes, but not
limited to suggesting appropriate additional products, stocking merchandise, processing transactions and
account charges, calling customers when their special order is ready for pick up or delivery and general store maintenance. This position is
ideal for an individual interested in working in the building supply industry.
Experience is a major asset.
The successful applicant will possess these necessary skills and experience:
Greet all customers in a friendly manner. Always be ready to provide prompt service.
Ensure that every customer experience exceeds the customer’s expectation
Be proactively aware of all promotions and product availability
Promote add on sales, product benefits and services such as installation
Assist all customers in finding, purchasing and loading products
Processing all transactions quickly and in a professional manner
Use computer software to build and process building supply orders
Manually lift and move products to restock or relocate if required
Merchandising of stock, cleaning shelves in preparation of new stock arrival
Operate woodworking machinery and various power / hand tools
Outstanding customer service skills
Welcoming, professional and attentive to the needs of our customers
Excellent listening, communication and interpersonal skills
Ability to follow oral or written instructions
Able to lift at least 50 lbs
Proficient with computers, able to learn new software and processes
Demonstrates a willingness to learn about products
Mature, responsible with sound decision making skills
Retail, sales or customer service experience is a great asset
Prior knowledge of construction, renovation and lumber is an asset
Willingness to work flexible hours, including weekends