We are seeking a Release Coordinator to be part of the Integrated Business Applications (IBA) Technical Team, supporting the evolution and enhancement of our Oracle E-Business Suite.
As a Release Coordinator, you will partner with our team and existing Release Coordinator, to assist and manage the weekly migration of Oracle software solutions to our production environment.
This role will be responsible for following the Release Management Process, to migrate software Release Builds into the QA and Production environments. The Release Coordinator will gather details of what is to be included in each release, through weekly meetings with the Development and Operations teams.
Subsequently, code and installs will be created into the planned Release Builds, by the development teams, and the Release Coordinator will adhere to the Release Process to ensure the build has met acceptable standards and other protocols, before pushing the Releases through for implementation.
Your Key Responsibilities
Oversees and coordinates Release Management duties as needed.
Assists and supports our existing Release Coordinator.
Efficiently executes all administrative tasks including, but not limited to; document preparation, documentation compliance, record maintenance.
Works collaboratively with the management team to assist in prioritization, effective management of releases and emergency changes.
Effectively communicate highly technical information to functional, technical team members and management.
Communicate issues and solutions in a clear and concise manner.
Keep clients, peers and managers informed on progress and the status of issues.
Interact with end user, peers, help desk, and management personnel to resolve issues.
Effective in interacting with users when designing, documenting, completing, and testing assignments.
Your Capabilities & Credentials
Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook, etc), with an ability to become familiar with firm-specific programs and software.
Ability to work well under pressure, handle multiple priorities.
Able to confidently and discreetly work with confidential information.
Strong task management and problem-solving skills with multi-tasking abilities.
Strong attention to detail and documentation skills.
Ability to learn new technology to support role Automation and scripting would be an asset.
Strong customer service orientation.
Education & Experience
Post-secondary degree or certification in information technology, or equivalent education and/or experience.
Experience with ITIL v3 or greater.
Minimum of 1-3 years of experience in a related position.
This description is not a comprehensive listing of activities, duties, or responsibilities that may be required of the employee and other duties, responsibilities, and activities may be assigned or may be changed at any time with or without notice.
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