Red Seal Technician – Burnaby (Government Road / Lake City / SFU / Burnaby Mountain)

The Automotive Red Seal Technician and Outfitter works in a fast-paced auto service environment, providing superior expertise to customers and the automotive team in automotive systems, diagnostics and repairs. Communication skills are essential to succeed in this position. The Automotive Red-Seal Technician builds customer loyalty and retention through trust, workmanship and reputation. Main Responsibilities and Tasks: Performs accurate and complete vehicle inspections, diagnostics, estimates, repairs and outfitting. Completes and reviews repair orders and vehicle inspection reports with Service Advisors and explains any additional maintenance work required to customers in an effort to attain a trusting relationship and long-term retention. Liaises with Management/Service Advisors/Installers and Back Parts Window Associate to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved. Provides quality workmanship to meet or exceed industry standards and performs tasks in compliance with industry flat rate time allowances. Ensures that an unsafe vehicle is reported to management and the vehicle owner. Ensures vehicles are kept clean and free of damage by using seat covers and floor mats. Performs daily bay inspections in order to ensure shop neatness/cleanliness. Remains current with up-to-date knowledge of the operation, maintenance and repair of most domestic and imported vehicles. Technical and computer skills required Physical Demands and Working Conditions Standing/walking for 8 hours. Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. Requirements 3-7 years Fleet, automotive, or truck vehicle maintenance experience. Must possess a valid automotive service technician or heavy duty provincial red seal technician certification. Working knowledge of the use and operation of all service garage equipment and testing equipment, gauges and tools normally associated with troubleshooting and repair of gasoline, diesel, and propane equipment. Possession of a complete set of hand tools including metric sizes. Must have the ability to lift 70 lbs and maneuver any package weighing up to 150 lbs with appropriate equipment Valid Drivers License required; Benefits Extended health care and Dental (benefits commence after completion of a waiting period) Vacation & paid time off On-site parking Bonus scheme