PHSA’s mandate has been expanded to include provincial clinical policy, clinical service delivery, commercial services and digital and information technology. The Transformational Leadership Office (TLO) is responsible for embedding this change throughout the organization.
Join us to leverage your organizational acumen and project, stakeholder and change management skills to help us implement our expanded mandate and achieve system-wide, sustainable transformation of healthcare in BC.
Please note, upon on-boarding with TLO, this Project Manager will be assigned to support two Ambulatory Services projects.
What you’ll do:
Leverage your technical project management skills, broad health-sector knowledge, and interpersonal skills to support and/or co-ordinate clinical and non-clinical transformation projects or workstreams
Apply creative problem-solving and facilitation skills in planning, executing, monitoring and closing projects
Join a committed, innovative and cross-functional team or professionals who are motivated to bring improvements to British Columbia’s healthcare and supporting systems
You will also :
Develop project charters, project management and subsidiary plans, and tools, templates and processes to monitor and control projects or workstreams.
Engage effectively with stakeholders to define project scope, develop schedule, supporting governance framework, and tailor project management tools and techniques that ensure completion of the work within timeline, budget and expected quality.
Work within a project team as project manager or project coordinator, and support project staff, contractors and stakeholders in all phases of the project lifecycle.
Track project progress according to project plan and identified metrics. Support development of monitoring and controlling processes, including reporting templates to report on the health of the project. This may include presenting project status report to various stakeholders.
Make decisions and recommendations regarding project scope and schedule changes and facilitated the integrated change control with appropriate stakeholders.
Perform project risk management responsibilities including facilitating risk identification with stakeholders and project team members, qualitative and quantitative assessment of risks, identifying risk response strategies, and monitoring risks throughout the project.
Manage stakeholder engagement through the project lifecycle, and support change management activities
About the Ambulatory Services Projects:
Ambulatory Project work will be focused on two major projects:
Patient flow improvements to the feeding & nutrition services model of care, and
Standardizing, optimizing and process redesign of patient management systems as it relates to back office functions
Both of these projects have the ultimate goal of improved patient care. This will involve value stream mapping, understanding of patient journey, gap analysis, data analysis and process reengineering.
For these projects a strong project manager is needed who is able to manage two demanding projects with competing priorities and work with diverse stakeholders from frontline administrative and healthcare providers, sub-speciality physicians to executive sponsors.
Familiarity in utilizing standard project management tools, including but not limited to project charters, work plans, risk registry development and issues/decision log tracking is needed. Lean improvement methodology would be an asset to this work. Knowledge and experience of provincial services and both clinical and non-clinical nature of Ambulatory health care services is useful.
What you bring :
A level of education, training, and experience equivalent to a Master’s Degree in Health Services Administration, Business Administration or relevant discipline with a minimum of seven (7) year’s recent, related experience in project management, and facilitating and managing consultation with a wide range of stakeholder groups.
Comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills. Project Management Professional (PMP) or other relevant designations (e.g. change management, Scrum, etc.) are considered an asset.
Experience with modern project management information systems, tools and platforms, including JIRA, Confluence, SmartSheet, and others are considered an asset
Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community.
Initiative, vision, independent thinking and creative problem-solving abilities to implement project plans and realize project completion.
Effective facilitation, persuasion and negotiation abilities to achieve consensus, resolve conflict and achieve desired outcomes.
Ability and experience producing formal presentation for appropriate audiences and presenting in large meetings (status meeting, steering committee, kick off, etc), including facilitating large meetings via Zoom or other virtual meeting platforms.
Ability to work effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.
Computer literacy with word-processing, spreadsheet, presentation, project management and database applications.
What’s in it for you:
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to more than 2,000 in-house training programs.
Enjoy a comprehensive benefits package, including municipal pension plan.
12 annual statutory holidays with generous vacation entitlement and accruement.
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Job type: Regular Full-Time
Location: 1333 W. Broadway Vancouver, BC
Closing date: Open until position is filled
Reference number: 099202E