Business Intelligence Apr 29, 2021 Project Manager, Business Intelligence Req Id: 285273 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property. The Customer Operations team is a fast paced, dynamic, customer focused team that lead strategic development and execution of day-to-day operations. We also develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property. Within the Customer Operations Business Intelligence team, our people are empowered to make big things happen and are supported by growth, training and personal development opportunities. Being at the forefront of strategy, planning and execution, we are always in need of talented people who like to get things done. As a member of our team, you will have endless opportunities to collaborate with other like-minded high-energy professionals that are passionate about contributing to Bell’s goal to be recognized by customers as Canada’s leading Communications Company. The Bell Campaign Strategy & Execution group within the Business Intelligence team is currently seeking for a dynamic, self-motivated, high performing individual who has solid knowledge and background in project management and delivery to join the team. Reporting directly to the Program Manager, Campaign Strategy & Execution, the successful incumbent will be responsible for coordinating activities that affect both the business and technical sides of a project, while transforming the business through the provision of key strategic imperatives and driving the evolution of the campaign delivery team. Primary Responsibilities: Effectively engage, lead, and influence cross-functional teams, to enable end-to-end (E2E) integration delivery Create and manage project plans and related documentation, in accordance with established project management methodology (i.e. Project Charter, Scope Statement, WBS, Budget, Action Registers, etc.) Develop scope and ensure containment of scope Collaborate with SMEs in maintaining traceability within business and functional requirements Build implementation instruments (i.e. Deployment Communication Plan, Method of Procedure, Request for Change) Build strong relationships with project sponsors and key stakeholders, to incorporate their goals, and adopt solutions Provide regular updates on project status, including risks and risk management approach to senior management Oversight of business unit project budgets providing input into prioritization and strategy Experience/Core Competencies: Strong knowledge of project management methodology and best practices (e.g. PMI, disciplined agile, SAFE) Fully proficient in using Project Management Tools including MS Office products (Excel, Word, PowerPoint, Project) Excellent English communication skills both oral & written, and comfortable communicating at all different levels, from cross-functional to executive Ability to manage ambiguity, uncertainty, and changing priorities Passion for uncovering business needs, identifying opportunities, and aligning efforts to ensure timely implementation Experience in creating strategic presentations to executives to provide project updates Excellent skills in planning, organizing and prioritizing Ability to understand complex dynamics of working with multiple stakeholders with divergent interests PreferredExperience and Education: PM experience an asset Bachelor Degree in Business, Math, Finance, Economics, or related field Proficiency in JIRA and other collaboration tools Skills/Personal Traits: Solid interpersonal skills and problem-solving skills with the proven ability to work with minimal guidance Demonstrated team skills and experience working with client teams Responsiveness, flexibility, and adaptability to ambiguity Client and quality focused #EmployeeReferralProgram #ProgrammeRecommandationEmployes Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec. Additional Information: Position Type: Management Job Status: Regular – Full Time Job Location: Canada : Ontario : Toronto || Canada : Quebec : Dorval Application Deadline: 05/13/2021 Please apply directly online to be considered for this role. Applications through email will not be accepted. At Bell, we donât just accept difference – we celebrate it. Weâre committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or email@example.com to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at firstname.lastname@example.org. Created: Canada, ON, Toronto Bell, one of Canada’s Top 100 Employers.