Program Specialist

  • Company:
    BC Housing
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    24 hours ago
  • Category:

Position Summary

PROGRAM SPECIALIST

Job ID: 3720

REGULAR FULL-TIME

Location: BURNABY, BC

To be considered for this role, applications MUST be submitted online, by clicking on ‘Apply’ below.

  • Join one of BC’s Top Employers!
  • Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

THE ORGANIZATION

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.

Our mission is making a difference in people’s lives and communities through safe, affordable and quality housing.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

  • In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
  • Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
  • Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
  • Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
  • An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
  • Participation in community and charitable events.

** Please note: Eligibility for benefits offered is based on employment status **

PROGRAM SPECIALIST

POSITION SUMMARY:

The Program Specialist is responsible for supporting the delivery of housing programs and services that are administered through Applicant Services. He/she/they serve as the primary subject matter for an assigned portfolio and ensure the effective day to day delivery of the program(s) to a diverse client group by ensuring programs are administered in compliance with program policy, providing training support for internal and external teams, and developing and updating various types of written materials. In addition, the role conducts research and analysis to evaluate the efficiency and effectiveness of existing programs and participates in the development of new plans and strategies for new and/or existing programs. The position works closely with the Information Management and Technology team to provide business expertise and technical support to programs and ensure computer systems support effective and efficient program delivery.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

  • Completion of a diploma or a certification program in business administration, social sciences, or other relevant discipline.
  • Minimum three years related experience in policy and programs analysis, design, application, and evaluation.

Or an equivalent combination of education, training and experience acceptable to the Employer.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Sound knowledge of government and community agencies and the services they provide, with an emphasis on social housing and social policy
  • Ability to learn, understand, interpret, and apply BC Housing policies, procedures, and programs
  • Ability to conduct research, analysis, reason through complex issues and present information clearly and concisely orally and in writing.
  • Ability to coordinate short term assignments and long-term projects which involve consultation with staff and external groups
  • Ability to meet deadlines and identify key milestones
  • Ability to interpret and apply legislation, regulations, and operating agreements
  • Ability to work independently or as part of a team
  • Ability to build and maintain effective relationships with internal staff and external stakeholders
  • Ability to communicate effectively, both orally and in writing, with a broad range of audiences across diverse educational, social and cultural backgrounds
  • Proficient at a high-intermediate to advanced level in MS Office (Word, Excel, PowerPoint)
  • Strong organizational and time management skills
  • Strong verbal and written communication skills
  • Strong conceptual, analytical and problem-solving abilities
  • Occasional travel may be required.
  • Please Note: Successful applicant(s) are subject to a satisfactory criminal record search and are required to maintain Security Clearance throughout their employment.