What can you expect as a Dealer-FX Product Manager?If you’re the right person for us, you can expect to join a dedicated, energetic and innovative team who is responsible for evolving the DFX products and solutions. The team has industry experts working shoulder-to-shoulder with product and tech pro’s to design, build and develop our winning products. Joining this dynamic team, you will be an evangelist for our product, driving internal and external awareness of the product value proposition. You will leverage your expertise to work with customers, sales, consulting and operations teams to gain a full understand of the needs of the user and the customer. Using this market insight, you will work closely with your engineering counterparts to define innovative product release requirements and deliver these features to market. You will work with the sales and marketing teams to define and evolve the go-to-market strategy ensuring that product positioning, product benefits and target customers are clearly identified and understood. In short, this position is responsible to lead and manage the entire product life cycle including collaborating on product strategy, managing the product roadmap and execution, and leading go-to-market activities for a set of products within the Dealer-FX Platform.Why you want to work here.We know that great people like you want to be given tools, overall structure and the space to do their best work. You won’t see our teams in endless meetings here; they’ve got too much to do and we know where their talents are best put to use. Our management team has been in the trenches too; they get it! They are collaborative and transparent, without the egos that can sometimes happen.Our environment is extremely fast-paced, dynamic and constantly evolving.Need more info before you can decide? No problem! More details are below – we want you to make an informed decision.Ready to apply? Great! Follow the link and we’ll take you through our online application process.Be the voice of the customer. Conduct market research supported by speaking with and visiting customers and potential customersConduct user feedback sessions consisting of (as appropriate) internal DFX SME’s, OEM representation and key dealer contactsKeep on top of the market to identify competitive threats (current and emerging competitors) and to identify market trends that Dealer-FX can leverage to further differentiate ourselves in the marketCollect, analyze and report on product usage metrics to identify areas of opportunity to enhance the customer experience, improve usability, add new capabilities to the product to increase adoption and utilizationWork closely with 3rd party partners, Sales, Program Management, Marketing and Support to ensure product adoption, identify impacts on use and adoption and build plans to addressPrepare and present prioritization recommendations for executive review and sign offWork closely with internal and external stakeholders to gather and specify requirements for current and future productsPrepare and manage go-to-market plans, working with all departments to execute, ensuring that all internal and external users and customers are informed and prepared for product releasesAnalyze potential partner relationships/partnerships which can enhance the productAct as the main business contact for 3rd party partners. Conduct regularly scheduled meetings with partners to identify areas to improve usage, deepen relationships, future plansWork closely with Product Marketing and Sales to create and keep current, value propositions, product descriptions, product collateral, competitive profiles and Sales toolsDepth and scope of product management experience in a software development organization, ideally SaaSHave a post-secondary education in Computer Systems or a related disciplineSound knowledge and expertise in product management methodologies and best practicesPersonal characteristics ideally suited for this role include collaborative, flexible, smart and humbleStrong team membership and leadership capabilities. This position requires as much of a coach as it does a player on the team.No unsolicited agency referralsDealer-FX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or any other characteristic protected by law. Accommodationis available upon request for applicants with disabilities.