Printer/Copier Service Technician

  • Company:
    First Phase Data Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 days ago
  • Category:
    Business

Job Description

We are seeking a Printer/MFP and print software technician to join our team.

Come work in a fast paced, pleasant environment, with a full time schedule, we treat you like family! This is a great opportunity, training provided, & room for professional development!

As a Printer/MFP Technician you will perform a full range of maintenance on networked copiers, printers and MFD’s including technical diagnostics, repair, software installation, print driver installation and configuration. Daily travel in an automobile between customer locations is required.

This full-time position offers competitive compensation.

Responsibilities

  • Set-up, configure and install networked print devices
  • Replace and track supplies, maintain inventory
  • Train end-users on printer/MFP hardware and various software
  • Conduct basic repairs and maintenance of printer/MFP hardware
  • Troubleshoot equipment malfunctions to determine the cause and required repairs
  • Work with the sales team to maximize equipment leads and upgrade opportunities
  • Document and complete all work orders in a timely manner

Qualifications/Requirements

  • Valid Manitoba driver’s license
  • Physically move printer hardware when required (up to 400lbs on wheels and be able to lift and carry objects that weigh up to 50lbs)
  • Frequent walking, standing, bending, reaching, lifting, stooping, squatting and kneeling
  • Regular use of tools such as screwdrivers, pliers, wrenches and some electronic testing equipment
  • Complete technical training on new equipment as assigned
  • Willingness to learn additional roles as the market changes (Document Management)

Desired Skills/Experience

  • Experience with HP, Lexmark Xerox print devices would be an asset, willing to train
  • Ability to work independently, as part of a team and take initiative to improve the customer experience
  • Working knowledge in Computers, printer networking, Windows,  Microsoft Office, Office 365, Google
  •  
  • Benefits:
  • Extended health care
  • Dental care
  • Life insurance

Company Description

At First Phase Data, it’s all about the customer. Their success is our success, which means we always deliver the right solution for our clients. From office equipment and supplies to preventative maintenance and repair, First Phase Data is your office technology resource across Canada.

We are an authorized reseller for the imaging industry’s most respected brands, including HP, Xerox, and Lexmark. These relationships, plus expert technical services help our customers reduce technology costs, time spent on printer issues, and streamline their processes to be more productive.