Company: Finning International Inc.
Number of Openings: 1
Worker Type: Permanent
Position Overview: At Finning we’re constantly working to improve our capabilities to serve our customers, employees, and our partners. We make bold strategic plans to continually transform our business!
Finning is the world’s largest Caterpillar dealer, delivering unrivalled service to customers in mining, construction, power systems and forestry for over 80 years. We’re proud of our legacy of providing the products and services that fuel our customers’ businesses and drive our economies.
We are high performers and innovators, driven to add value to our customers and build and power the communities where we live and work, and look for people to join our team that will drive that evolution and mission with us.
The Planning & Resource Manager (Resource Manager) leads our project resourcing to ensure the optimal and effective use of staff (often Digital & IT) and contractors by matching their capabilities & skills to project and program needs. Using project demand and capacity information the Resource Manager plays a critical role in scheduling work within our global portfolio. They work closely with senior management across the business to understand project resource needs, priorities, and build portfolio schedules. The Resource Manager ensures we effectively achieve our strategic goals with an engaged workforce by supporting the effective utilization and development of our teams.
The ideal candidate brings significant experience in portfolio scheduling, knowledge of project roles and responsibilities and best practices in resource management. With a minimum of 7-10 years of experience in this area, they bring the expertise to build and establish this foundational capability for our global enterprise PMO.
The successful candidate brings a background in either business or IT management, IT resource management, consulting, recruiting, professional services, project or program management in addition to building a similar resource management capability. You bring the ability to think outside the box – understanding the essence of what is being requested from an overall organizational perspective and respond to the spirit of the request with workable resource options and alternatives.
If this role is in line with your experience, we want to hear from you today!
- Define, build and manage the resource request and assignment process that receives, analyzes and identifies staff members.
- Work with Portfolio Managers, Program Managers, etc. to align resources based on priorities within the global enterprise portfolio.
- Maintain and make visible various timely and accurate analyses of the current and projected states of assignment, consumption and availability of all staff members with the abilities and skills appropriate for work on projects and programs.
- Resolve competing resource requirements and needs among requesters. Offer alternatives to first-cut resource requests and/or external resource providers. As needed, escalate conflicts to leadership for decisions and actions.
- Define needed inputs, input sources, “ownership,” time frames, and actual data content required to maintain and report “actual time worked data” compared with “planned time worked” data. Identify and track variances and trends, and facilitate escalation and action required when confronted with poorly maintained conformance to agreed-on numbers, roles and use of skills for assigned resources.
- Provide management and leadership with agreed-on resource reports and advisories that are timely and accurate to support governance activities around the selection, prioritization, strategic and organizational planning, and execution oversight of initiatives.
- Report instances of underuse/overuse – and/or variations from agreed-on plans – of resources to leadership, together with recommendations for specific actions or remedies.
- Develop and maintain a “set” of roles, role descriptions, responsibility matrices, capability models, required skills and abilities mapped to demand requirements for Finning projects and programs.
- Collect individual performance data at the end of initiative assignments (about those who completed their assignments) from colleagues, business partners and others, for use as input during annual performance reviews.
- Contributing to future-oriented workforce management activities in order to forecast growing (or shrinking) staff numbers, the need for new and changed capabilities and skill sets, and/or the decline in use of current capabilities and skills.
- Work to surface and facilitate the changes needed in policy and practice to support an efficient resource management process in order to meet resource demands to support new and ongoing projects and programs.
- Post-secondary education in IT, Business, Project Management and/or Human Resources.
- Minimum 7+ years of experience in one or more of the following areas: Business or IT management, IT resource management, consulting or professional services, recruiting or project or program management.
- At least three years of the experience (above) must be in a management or leadership role.
- Working knowledge of roles, responsibilities, competencies and skills needed in a variety of approaches to the planning and execution of projects, programs and other structured work
- Overall general management abilities and experience with assembling, analyzing, recommending, escalating, reporting, and explaining various kinds of analytical, situational, interpersonal, and other issues and risks surrounding resources to management
- Experience working with/within a PMO
- Knowledge of project, program, digital disciplines and approaches
- Knowledge of Finning Project Management Methodology (Project Excellence) an asset
- Experience dealing with third-party suppliers and a contingent workforce
- Strong communications skills both verbally and written are required
- Ability to speaking Spanish is an asset
- Extensive experience with Microsoft Office, Visio, Project, and various collaboration tools (i.e. Teams, SharePoint, etc.)
- Strong negotiating skills and the ability to influence
- Exceptional interpersonal skills, critical listening and conflict resolution
- Location for this role can be in any of our Finning operating regions (Western Canada, UK & Ireland, and South America (Chile, Argentina and Bolivia)).
W e are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.