Personal Lines & Autoplan Department Manager

  • Company:
    Reliance Insurance
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    18 hours ago
  • Category:

Job Description

Must be a Level 2 Licensed Insurance Agent / Manager Personal Lines and Auto Department

Reliance Insurance is one of the largest independent insurance brokerages in Western Canada providing products and services in all areas of insurance, including Commercial, Home, Auto, Marine, Life and Employee Benefits.

Our brand new (state of the art in technology & design) Head Office is based in Burnaby, BC. We are a 100% Canadian owned family business since 1985. We offer our team members a comprehensive compensation package that includes competitive salary, complete benefits package, continuing education and exciting opportunities for advancement in a fast-growing company.

We value, Respect, Integrity, Teamwork, Customer Focus, Fun, Competition and Rewards.

We are looking for someone to value a successful company with little turnover and find your forever job as part of the Reliance Family.


  • Level 2 General Insurance License
  • Minimum 5 years current experience in managing a Personal Lines & Auto Team
  • Proficiency with MS Office; Excel, Word, Outlook, ICBC PolicyCenter, TAM, EPIC
  • Excellent written and verbal communication both with clients and staff members
  • Strong attention to detail and able to multi-task
  • Ability to budget your department and run reports for your team
  • Excellent interpersonal and relationship-building skills
  • Excellent customer service skills with the desire to exceed expectations
  • Ability to effectively respond to and meet the needs of a diverse client base
  • Handle a book of Business with VIP clients & high value homes
  • Superior client service & telephone manners
  • Ability to calmly lead your staff members with kindness and consideration
  • Have a sense of humor and friendly demeanor
  • You would be part of the Senior Management Team and required to attend meetings
  • Work well with others and have the ability to problem solve
  • Have an open-door policy and welcome staff to voice opinions
  • Ability to give staff the skills they need without micromanaging them
  • Scheduling for 25 staff
  • Have fun while you work.

Hours of operation is 8am to 6pm, Monday through Friday. Saturday 10-4pm, Sundays and holidays closed.

Hours of work can be somewhat flexible with a Saturday in rotation every 8-9 weeks.

4 weeks vacation 1st year