THE DEPARTMENTThe mission of the People Operations Department is to ensure the seamless running of the day-to-day People & Culture business and initiatives by reducing churn and increasing productivity.THE OPPORTUNITY As the leader of the People Operations Department, you will lead and motivate the team responsible for ensuring the most effective and efficient performance of People & Culture functions by defining, upholding, and improving the standards of operational excellence across People & Culture. You will play a pivotal role in championing the seamless execution of key divisional and cross-functional programs and functions through effective operational management of people, process, technology and space. And, with people at the heart of everything you do, you will support your high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.THE JOBAs the Head of People Operations, you will lead the team to:Facilitate the identification, evaluation, prioritization, and resourcing of work across the divisionEnsure the most important programs are executed perfectly and continuously improved, including our performance review cycle and talent pipeline programsSeamlessly manage each event and represent People & Culture corporatelyIntegrate new infrastructure into and out of the Product Division, and represent the Division’s interests cross-functionallyEnsure People & Culture tools and space are accessible, functional, organized, and clean to support business needsProvide business-driven, simple, and relevant information to the divisionWork with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experienceQUALIFICATIONSThe Head of People Operations has:A commitment to learn, apply, champion, and enrich Aritzia’s Business and People Leadership principlesA drive to take on new opportunities and challenges, with the self-motivation to continue to develop and grow self and othersAbility to set the standard for operational efficiency, investing in world class process and systems to maximize team and business resultsThe intellectual and emotional intelligence to strategically partner cross-functionally in the pursuit of shared business outcomesThe skills to set clear objectives and inspire yourself and others to reach their full capability and maximize their capacityThe leadership qualities to design a vision and strategy that motivates the team and fuels business growthWorld class skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in othersA dedication to quality and investing in results that add tremendous value and drives the business at all timesA proactive and entrepreneurial approach executing job responsibilities, prioritizing urgent and important workA keen eye and ability to identify, evaluate, and capitalize on business opportunities for today and tomorrow, maximizing top line and bottom line impactsARITZIAHead to our for the scoop on who we are and what we do.Aritzia is an Equal Opportunity employer. Aritzia believes in providing an inclusive workplace where all individuals have opportunity to succeed.We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known.