Intelcom is a company committed to the continuous improvement and optimization of its services to its employees, partners and customers. Operations Supervisors are key employees who ensure the seamless running of our delivery business. We are presently looking for a full-time Operations Supervisor to support our growth! What is a typical work day? Having an excellent sense of communication: Coordinating and managing business partners, allocating routes already optimized/distributed to drivers. Being organized: Managing undelivered packages and warehouse returns and completing a daily report at the end of the shift. Participating in the development of procedures and working methods in collaboration with the Director of Operations and monitoring KPIs (Key performance indicator). Being resourceful and autonomous: Real time monitoring of the deliveries made by business partners and, if necessary, intervening by finding solutions to meet the objectives of the company. Knowing how to manage stress: Work in an environment where deadlines are very short and able to adapt very quickly to the needs of the business. Ability to make quick decisions and problem solving skills to ensure the smooth running of the Station/Delivery Center. Being vigilant in ensuring the use of safe work methods and behaviours within your team. What do you need to be successful ? Hold at least 2 years in an operations supervisory role, preferably in the transport industry. Know the current occupational health and safety regulations in force. Have general computer knowledge (Office365). Have knowledge of current transport laws and regulations. Be able to express yourself in English. Why choose Intelcom? Extensive group insurance and RRSP plan after 3 months. Excellent growth and development opportunities. Youll work with committed, motivated and efficient teams, in a safe and inclusive work environment. This is a full-time opportunity at 40 hours per week, located in the Medicine Hat Delivery Center, and schedule is to be confirmed. If this job interests you, send us your application and well get in touch with you as soon as possible. Please note that only selected candidates will be contacted. Who are we? Intelcom is a fast-growing Canadian company in the e-commerce delivery sector. Our teams across the country and our network of delivery partners contribute to the success of our day-to-day activities. Our goal is simple: in a constantly evolving business sector, we do not just follow. We are getting ahead and we stand out with innovative delivery services and methods. Intelcom uses a business model that promotes trust in our business partners to handle the delivery side of our operations. This allows us to focus on other aspects of our services such as the development of technological tools that optimize the work of our employees and thus support our drive for continuous improvement. At Intelcom, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We firmly believe that world-class talent makes no distinction with respect to gender, ethnic or national origin, sexual identity and orientation, age, religion or deficiency, but rather is enriched by these differences. In order to ensure the health and well-being of its employees, partners and customers, Intelcom has implemented strict measures to contain the spread of Covid-19 and is committed to supporting local public health officials and different governments in their efforts. Wearing a mask is mandatory at all times in the warehouse.