Office/Store Manager

  • Company:
    Wood Lake RV Park and Marina
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 days ago
  • Category:
    Retail

Job Description

We are seeking an Office/Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the office and the retail sales team.

Responsibilities:

  • Supervise team of retail sales and office reception workers
  • Establish work priorities and ensure procedures are followed
  • Computer reservation programs and cashier/money management
  • Train and evaluate employees 
  • Review, evaluate and implement new administrative procedures
  • Prepare work schedules for inside office staff
  • Order stock and Inventory maintenance
  • Order office supplies and equipment as needed
  • Manage POS system
  • Maintain filing system
  • Reception and EOD procedures 
  • Accounts receivable and monthly credit card reconciliation 
  • Assist general manager with various tasks
  • Resolve escalated customer complaints
  • Collect staff timesheets and input into excel spreadsheet for payment

Qualifications:

  • Previous experience in retail, customer service and office procedures 
  • An Office Administration Certificate/Diploma is preferred but will train the right applicant 
  • Ability to thrive in a fast-paced environment
  • Multitasking and handling of front line reception
  • Excellent written and communication skills
  • Strong leadership qualities
  • Advanced Microsoft Office skills; specifically in Excel and Word
  • Ability to maintain and preserve strict confidentiality
  • Great communication skills both verbally and written
  • Able to effectively deal with guests and priorities diplomatically