We are seeking an Office/Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the office and the retail sales team.

Responsibilities:

• Supervise team of retail sales and office reception workers
• Establish work priorities and ensure procedures are followed
• Computer reservation programs and cashier/money management
• Train and evaluate employees 
• Review, evaluate and implement new administrative procedures
• Prepare work schedules for inside office staff
• Order stock and Inventory maintenance
• Order office supplies and equipment as needed
• Manage POS system
• Maintain filing system
• Reception and EOD procedures 
• Accounts receivable and monthly credit card reconciliation 
• Assist general manager with various tasks
• Resolve escalated customer complaints
• Collect staff timesheets and input into excel spreadsheet for payment

​Qualifications:

• Previous experience in retail, customer service and office procedures 
• An Office Administration Certificate/Diploma is preferred but will train the right applicant 
• Ability to thrive in a fast-paced environment
• Multitasking and handling of front line reception
• Excellent written and communication skills
• Strong leadership qualities
• Advanced Microsoft Office skills; specifically in Excel and Word
• Ability to maintain and preserve strict confidentiality
• Great communication skills both verbally and written
• Able to effectively deal with guests and priorities diplomatically