Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
Requirements
Excellent communication skills – written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life and recover from the unexpected
People-oriented
Organizational skills
Detail oriented
Ability to work in a team environment
Ability to multi-task
Must have OTL (Other Than Life License) or RIBO. Licensed to sell property or casualty insurance.