Company Overview

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Department Overview

At TD, we don’t believe in standing still. We know the needs of our customers and employees can be met (and exceeded) with visionary leadership, continuous improvement and collaboration. Our Agile practitioners embody every one of those qualities, improving the way TD delivers legendary customer experiences and trusted advice. Our Scrum Masters and Agile Coaches provide support to teams across the bank, breaking down Agile methods and principles and implementing them in the right context. We foster an inclusive, collaborative project team structure using tailored techniques and best practices. Together, we deliver the foundation teams need to better communicate, innovate with purpose and execute with speed and predictability. We promote rigorous quality and multi-disciplinary collaboration throughout every project, informing the insights that raise the bar enterprise-wide.

Managing Agile Coach II

Think of yourself as an “Agile Captain” and as a People Leader, you will mentor and lead teams of Scrum Masters and/or Agile Coaches. Together, you will provide hands-on support and guidance to specialized Agile teams up to the executive level. As the Managing Agile Coach II, your peers will look to you as a thought leader and foremost authority on the Agile methodology. That depth of knowledge combined with your passion for relationship building will inform your customized coaching plans that assess the capabilities and capacities of highly specialized disciplines within TD and their respective teams. You naturally think like a customer, and that drives you to develop smarter, more adaptable Agile product roadmaps that optimize resources and ensure more efficient and effective deliverables. Most of all, your foremost goal is to render your own role on each team obsolete. Why? Because you inspire leadership at every level, and provide the tools, maturity, and independence teams need to help make TD the better bank – all on their own.

Job Description

About This Role

We are looking for an Agile expert – someone to lead, coach and nurture highly effective Scrum Masters and Agile Coaches who foster TD’s inclusive, performance-driven culture. This role requires innovation and creativity, stakeholder management at all levels, soft and hard skills, coaching expertise, and a drive to empower those around them to execute and unlock the potential of the Agile principles and methodology.

Here are the essential job functions of this position:

• Leads a high performing team of Scrum Masters and/or Agile Coach Is; provide on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
• Includes direct support of work mobilization activities (e.g., road map development, functional decomposition)
• Ability and responsibility to recognize different Agile approaches / methodologies and align to the TD standard and be held accountable
• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Resolves most unique and complex problems that have a broad impact on the business
• Offers advice, guidance and training on how to transition to and operate in scaled execution environments across all levels
• Leads the process of setting performance objectives for the Agile team through coaching plans; track, monitor and effectively address and/or reward performance in a timely manner
• Performs training (e.g., towards IT & business leadership, or for Product Owners/Leads) for Agile teams, execution Leadership and Executives
• Supports and develops the Scrum Masters to enhance their effectiveness and capability
• Shares knowledge, information, skills, and subject matter expertise among the Agile team – or relevant stakeholders – and ensure the timely communication of issues and encourage good working relationships with other functions and teams
• Supports an environment where Agile team freely escalates business challenges; facilitate change through positive reinforcement
• Monitors execution health continuously and engages stakeholders as required if project health changes
• Supports business and technology ownership to ensure their ability / agile competencies to complete key activities required for agile delivery, including roadmap and story map development and how those activities translate to traditional approaches such as functional decomposition and architectural alignment

Requirements

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. Here are the minimum requirements for this position:

• Undergraduate or post graduate degree
• Certified Scrum Master and/or Certified Scrum Master in scaled Agile framework (e.g., SAFE) and 7+ years of Scrum Master experience
• Typically requires 10 years of Agile experience
• Experience coaching in distributed Agile execution environments
• 7+ yrs. of related experience as an Agile coach involved in large-scale Agile transformations
• Expert knowledge of Agile principles and practices, with extensive experience working in an Agile organization

Hours
37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.