Manager, Planning and Engineering (B2B Systems Transformation)

  • Company:
    Telus
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    22 hours ago
  • Category:
    Business / Mgmt

About us We’re a customer-driven and product-minded team within B2B at TELUS, responsible for our company’s value chain evolution. We simplify systems and automate processes so that Sales and Operations teams can focus on what matters most, our Customers. B2B Systems Transformation’s mission is to make life easier for our Customers and for our team. We build and enhance the SaaS platforms that support our value chains and customer journeys – from Leads to Opportunities, from Contracts to Orders, from Fulfillment to Billing, all the way to Day 2 support – and that are used every day by thousands of TELUS team members nationally, across multiple functions. Our team includes a passionate group of strategists, business consultants, capability owners, project managers, business analysts and change management experts. We work closely with partners across the organization to design, build, and implement meaningful system enhancements that drive value for the organization. Join our team We are looking for a passionate leader to join our B2B Systems Transformation Team as Manager, Planning and Engineering to lead the strategy and roadmap for our B2B platforms, transforming how our teams operate today. Your team will manage a $50M capital portfolio working closely with all business teams to understand sales, marketing, and operational needs to build and align an integrated systems evolution roadmap. This is an extremely satisfying, yet challenging, opportunity to positively impact the daily activities of thousands of team members and through them improve the customer experience for all of our customers. The role provides a high degree of interaction with senior leaders in the organization where you will be expected to lead conversations on future investments, tradeoffs, risks and performance of the portfolio against our commitments in one of the most exciting and well-funded periods of our journey. What we will accomplish together Leverage $50M capital portfolio to establish to enhance user experience by establishing standards that reduce effort, increase quality, and shorten the launch cycle of new products to the platforms Build the trust and confidence in our platforms to enable a large scale change in how business operates Your ideal profile includes Curiosity – passion to understand why we operate the way we do and a desire to drive continuous improvement Vision – ability to step outside the role and view things as a user to solutions that tackle the root of the problem and not a symptom Creativity – our systems architecture is complex. We need use it effectively yet progress the business to do things we have not done before Team focused – are largest asset is our team and culture Flexible – ability to work with a diverse technical team and simplify the message to an executive presentation Great-to-haves University degree and/or equivalent combination of experience and education PMP certification; Agile, ITIL, Lean Six Sigma certification Bilingual (English/French) A bit about us Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here.