Manager, Multilingual Services
Band 3 OIC
Multiple Locations, BC CA (Primary)
Vancouver, BC V9B 5J3 CA
Victoria, BC V9B6X2 CA
$76,200.06 – $107,800.00 annually
Regular Full Time
Temporary End Date
BC Public Service -> Government Communication and Public Engagement
Ministry Branch / Division
Manager, Multilingual Services
Management Band 3
This positionis atemporary opportunity until December 31st, 2021.
This temporary opportunity may be extended or become permanent.
This position can be performed from any of the following communities: Victoria or Vancouver
Although this position has onsite office based requirements, it can temporarily be performed virtually due to the current circumstances related to COVID-19
This position isexcluded from union membership.
An eligibility list may be established to fill future temporary and permanent vacancies.
Contribute your translation and communications expertise to this critical leadership role
Government Communications and Public Engagement (GCPE) is a dynamic, progressive and innovative organization that supports government in its ongoing dialogue with British Columbians. GCPE leads and coordinates government communications and public engagement through its three divisions: Communications Operations, Strategic Communications Services, and Corporate Services Division. Under the Strategic Communications Division, Multilingual Services is an emerging field of communications specialty in GCPE. This team provides information about government programs and services in multiple languages, so that more citizens can communicate with government in their preferred language.
Reporting to theDirector of Joint Engagement Initiatives, the Manager, Multilingual Services, leads a team to provide critical information about COVID-19 in nine languages: French, Chinese (Traditional and Simplified) Punjabi, Farsi, Tagalog, Spanish, Korean, and Arabic.As the Manager, you areaccountable for ensuring clear, timely and accurate information in multiple languages across government’s online service channels, including gov.bc.ca and government social media accounts.In the role of Manager, Multilingual Services, youwill work closely with internal and external partners and clients to set priorities, expectations and standards, provide quality assurance and version control, and ensure all delivery requirements are met.As the Manager, you will work to build and foster relationships with stakeholders and community leaders to raise awareness of multilingual information about COVID-19 and gather feedback.Additionally, in thisManager role, youwill be responsible for managingcontractors (invoices and quotes) and providing regular reporting on performance metrics.
As the Manager youmonitor performance and provide feedback, coaching and mentoring as needed. Highly organized and detail oriented, you are a natural problem solver and excellent communicator. Youalso thrive in a virtual mobile workforce environmentwhile leading andcontributing to a highly productive team.If you work well independently, successfully establish and maintain links to staff andinternal/external stakeholders, and are ready for an exciting new challenge, we encourage your application.
With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career. Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer . The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Cara.McGregor@gov.bc.ca . DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca , before the stated closing time, and we will respond as soon as possible to assist you.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
Related work experience* is defined as requiring the following:
Preference may be given to applicants with:
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.
A Criminal Record Check (CRC) will be required.