Junior Release Coordinator

  • Company:
    Global Relay
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 hours ago
  • Category:
    Customer Service

We are looking for a junior Release Coordinator to join our team, who will be responsible for coordinating software release activities with a goal of streamlining the distribution of our enterprise SaaS solutions and ensuring that only authorized changes are deployed to production. This role will work with release management and relevant stakeholders to create coordinated action plans and ensure that each production release of Global Relay’s service has met corresponding release criteria.Your Job:Working with the Release Managers, you will be responsible for:Reviewing and processing release requests Creating coordinated action plans along with required artifacts according to Global Relay Enterprise Release ProcessesExecuting action plans to completionDriving deployment events via predetermined communication channelsWorking with the Release Management team and relevant stakeholders to:Review and process all release request typesCoordinate release activities according to release type, scope and requirementsCreate and maintain corresponding action (release/deployment/rollout/implementation) plans along with all required artifactsExecute release plans to completion and reporting any exceptions to the Release Manager Drive deployment events on shared environments, including staging and production, by following the corresponding deployment planAbout You:Previous experience with JIRA andConfluenceStrong verbal and written communication skillsQuick learner who enjoys learning new technologiesProven organizational skills with excellent attention to detailAbility to multi-task in an environment with a rapidly growing organizationStrong understanding of Agile Development and how QA is performed within the Agile MethodologyExperience working in an environment where multiple components are tied together within an integrated release an assetExperience in software release coordination an assetAbility to conceptualize continuous deployment and continuous delivery an assetFlexibility to work early mornings and evening hours as part of managing production deploymentsGlobal Relay is the leading provider of cloud-based archiving, information governance, surveillance, and eDiscovery solutions to the global finance sector. We help financial services firms preserve and supervise their communications data for regulatory compliance, risk mitigation, and litigation readiness. We deliver our services to over 20,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports email, instant messaging, text, market data chat, social media, enterprise social networking, voice, trade data, websites, and more. Recently, we also launched a compliant messaging platform specifically for the finance industry.Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in eight other cities across the world, including major financial centers like New York, Chicago, and London.Over the years, we have won several major awards, including:Company of the Year from the BC Tech AssociationCanada’s 50 Best Small and Medium EmployersCanada’s Top Employers for Young PeopleCanada’s Top 10 Most Admired Corporate CulturesCanada’s Best Managed Companies – PlatinumTechnology Fast 50 – LeadershipWe provide fantastic opportunities to individuals passionate about business and technology. For those with international business aspirations, we offer invaluable opportunities for doing business with some of the world’s largest, most influential firms. Our company is also perfect for those who want to create cool technology using massively scalable, big-data architecture, with a strong focus on mobile.To learn more about our business, culture, and community involvement, visitwww.globalrelay.com.