IT Support Specialist

  • Company:
    Broadstreet Properties LTD
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    3 hours ago
  • Category:
    IT

When friends and family have computer problems, you’re the first person they call. You are a self-starter and are driven to see the end results. You have a natural curiosity to understand how things work, enjoy the troubleshooting process and are not intimidated by the challenge of learning on the fly to resolve problems. If this sounds like you, we’re looking for a customer-focused individual with a broad understanding of technology to join our team!As the IT Support Specialist, you will offer support to users who are experiencing challenges with their computers or software. Support can be provided in person, over the phone, or online. You will address issues ranging from the network systems to individual desktop computers. The IT Support Specialist is also responsible for maintaining the company’s computer services and equipment.  Your contribution to the team includes:Troubleshooting to detect and solve technical problemsProviding on-site and remote supportBeing proactive in providing hands-on solutionsSupporting Microsoft Office Suite, Microsoft Office 365 and mobile devicesParticipating in cross-function projectsResponding to user requestsProviding technical guidance and timely solutionsEscalating unresolved issues in a timely mannerDeploying, upgrading and refreshing equipment and devicesEnsuring continuous improvement of on-site service deliveryWhat you need to be successful:Post-secondary education in relevant field of studyMinimum 1 years of direct work experience in user supportExperience with Microsoft Office 365 administration would be an assetEffective communication skills with individuals at all levels of the organizationAble to work efficiently as part of a team as well as independentlyHigh degree of resourcefulness, flexibility and adaptabilitySuperior time management skills, multitasking skills and the ability to prioritize tasks with minimal supervisionStrong problem identification and troubleshooting skillsThe perks:Employer paid extended health, vision, and dental coverage (including family)Employee and Family Assistance Program$170 yearly health and wellness benefitRPP eligibility after one yearWhy Broadstreet?Broadstreet Properties is a family owned and operated property management company partnered with Seymour Pacific Developments to build apartment and townhome communities. We are a growing organization made up of diverse individuals who are driven to innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone. Broadstreet Properties Ltd. practices equal opportunity and safe hiring processes when filling positions and hires only the most qualified individuals. Powered by JazzHR