Intact: Legal Claims Manager (Moncton, Nb)

  • Company:
    -
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 week ago
  • Category:

At Intact, insurance is not about things. It’s about people. It’s what we believe, and it shapes everything we do. It’s why we strive to provide a second-to-none experience for our customers and create an inspiring workplace for our employees to thrive in.We offer you more than just a career. As a Legal Claims Manager, you’ll inspire and be inspired by – Canada’s largest in- house P& C insurance litigation team. Whether you’re with a law firm or have a track record of management excellence in your field, this is an opportunity to take your career in an exciting new direction with us. the roleThis is a permanent, full-time opportunity available in Moncton, New Brunswick.Here, you’ll lead a team of lawyers and help them navigate the ins and outs of their employee experience.As your career with us grows, so will your knowledge of insurance and legal claims! You’re learning will skyrocket as you coach your team, collaborate with Claims Adjusters on challenging files, and partner with management on strategy and operations.What you’ll do here:Establish, communicate and measure performance objectives for your teamFocus on employee engagement: analyze feedback from different sources (one on ones, regular team meetings, survey results) to identify strengths and gaps and take appropriate actionsIdentify the key talent and empower them with meaningful develop opportunities that will give maximum value both to their career and the organizationPartner with HR to lead the recruitment process for your hiring needs, including the interview and selection processCommunicate as you drive change to help your team adapt to new initiatives, processes or workflowsAssist in the communication with Claims on trial discussions and other complex file related issuesConduct regular quality review of legal files for your team and providing guidance, feedback and training as determined by the resultsCompile and analyze statistics and reports while monitoring and predicting legal trendsLead or participate in project-based work as assigned by Director and/or VP Legal ClaimsWhat you bring to the table:You share our values of respect, integrity, excellence, customer-driven & generosityYourlitigation expertise and passion for people development will inspire your team to achieve great thingsYou’ll grow as a people leader as you create an engaging and positive environment for your team that encourages both professional and personal developmentYou’ll collaborate with our Claims leadership team to ensure quality claims managementYour change management experience will help your teams adapt and navigate the complexities of organizational and process changeYou’re a great communicator; whether it’s a phone call or a presentation, you can do it all and can adapt your approach to your audienceYour curiosity, adaptability and industriousness will help us transform the customer experience in our legal sectorThe ideal candidate has:LLB or J.D. degreeA member in good standing of the Law Society of New BrunswickProven project management skills, where you have planned, led, and successfully executed projectsExperience implementing and driving change by encouraging innovative thinking and changes in an operationExperience driving change within a team by helping team members understand and adapt to the change while providing mobilization during challenging periods and energizing everyone towards the common goalExperience leading a large team including establishing and measuring performance, providing open and honest feedback and maintaining employee engagementAn approach to leadership which includes being open and honest, caring for people, driving change, and taking accountabilityThe perks of working “in-house” at Intact:You’ll get the tools, support, flexibility and opportunities to succeed and be your best self.A collaborative, inclusive community that values all individuals and perspectivesChallenging, career-elevating work to grow your leadership skillsCompetitive pension plan including defined benefit and defined contribution optionsComprehensive financial rewards program that recognizes your successIndustry leading Employee Share Purchase Plan where we match 50% of net shares purchasedAn extensive, flex benefits package plus access to virtual health careAn annual wellness account that promotes an active lifestyleA company-matching Community Impact program that gives employees the flexibility to choose how and where you give, in ways that are meaningful to them. Intact will amplify efforts by matching donations, time spent volunteering, or both!Closing StatementWe are an Equal EmployerAt Intact, our value of Respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected and heard.If we can provide a specific adjustment to make the recruitment process more accessible for you, please advise the Talent Acquisition partner who reaches out about the job opportunity and they will work with you to meet your needs.Background ChecksAs an employer and publicly traded financial services company, the best interests of our customers, employees and shareholders are important to us. We want Intact to be a great place to work! This means that internal and external candidates will be asked to consent to background checks so we can learn more about you. Please note that for positions with access to financial data or funds, your credit must be in good standing.Internal CandidatesFor internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level. Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.Eligibility to Work in CanadaIt’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.This posting closes on July 24th, 2021