Insurance Council of BC: Manager, Business Solutions

  • Company:
    insurance council of bc
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    1 week ago
  • Category:

the Insurance Council The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 38,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia. The The Business Solutions Manager will own and drive end to end solutions throughout the Insurance Council of B.C.. This person will work closely with key stakeholders to gather requirements, translate them into clear requirements documents, write compelling business cases and proposals, and then implement those approved and prioritized by the executive team to deliver cost-effective solutions. This role is responsible for driving development of business solutions, and has accountability and oversight of project delivery, across multiple programs using a combination of agile and waterfall methodology. Why Work for the Insurance Council? Reporting directly to the Director, Enterprise Technology and Business Solutions, you’ll be in a key position to work with multiple stakeholders to define the current and future state of Insurance Council-s business processes, identify issues and risks, suggest mitigation strategies and drive towards technology solutions. You’ll be working with a great team of people in a rewarding career that makes a difference. We-re in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who-s committed to protecting the public. During the current pandemic we have established remote working procedures as well as health and safety policies to minimize exposure. Who We-re Looking For The ideal candidate will have 7+ years of Information Technology experience, with some direct experience managing IT operations, along with 5+ years experience in business solutions management and project management.If you have experience working with customer/ member relationship database systems (or similar) in a regulatory environment we’d like to hear from you! and Manage the day-to-day operations and effectiveness of current “in-place” business applicationsCollaborate with all of Insurance Council-s partners to find alternatives and solutions to business challenges. Seek out systems solutions (either internal to client or external 3rd party solutions) that can be leveraged to meet business requirements.Engage the business stakeholders (staff, management, licensees) early and effectively building solid relationships and pushing IT value upstream as key business direction is being set.Identify, understand, negotiate and document business requirements with various groups.Facilitate the IT solutions planning and estimating phases.Manage the delivery of business cases, project scope and requirements documents, test plans, and rollout communications.Act as primary liaison with business functions and solution teams during the development lifecycle, from needs analysis and bug tracking to UAT and rollout.Develop and manage direct relationships with key stakeholders and subject matter experts to ensure the business solutions are aligned with their goals and priorities, and how process automation through IT solutions will help them reach their goals.Balance requirements with technical constraints to ensure that the value of systems is realized.Clearly understand, articulate and document existing “as-is” systems & business architecture and define strategy for “to-be” architecture.Exercise independent judgment in developing methods, techniques, architectures and standards for obtaining solutions.Create and maintain a cohesive, coordinated plan to deliver solutions that meet the organization-s priorities within budgetary and product requirements.Manage the web/programmer staff priorities in meeting the needs of the various stakeholders.Budget management – Define and gain agreement on project budgets, ensure projects track to the budget.Provide in-depth business & technical strategy for systems solutions, identify business gaps and correlate to potential solutions.Drive the prioritization process by which decisions are made around the final project scope.Execute on project plans and assist others in executing on project plans across the various groups.Makes scope/schedule/resources (including budget) trade-off decisions with little or no guidance.Ensure line of business priorities and IT capabilities (technology and resources) are aligned.Analyze and document requirements and use appropriate techniques to refine, review and validate requirements.Demonstrate a sound understanding of how the overall business solution is positioned, deployed and supported globally. Bachelors and/or Diploma in MIS/Technology/Computer Science (or Business Administration)Project Management certification is an asset7+ years of Information Technology experience, with some direct experience managing IT operations5 + years in business solution management and project management