COMPANY OVERVIEW:Waterlogic Canada is a global designer, manufacturer, distributor, and service provider of drinking water systems, offering a cost-effective, environmentally friendly alternative to traditional bottled water, utilizing the most advanced water purification technology available. Founded in 1992, Waterlogic is the leading bottleless water cooler service provider in the nation with over 40 sales and service locations throughout North America.POSITION SUMMARY:As an Inside Account Manager, the successful candidate will focus on providing excellent customer service and acquiring additional revenue streams from existing clientele. We are looking for a sales-oriented professional who values productivity and customer engagement.RESPONSIBILITIES:Document information into Salesforce CRM as you are speaking with customersCommunicate with customers by phone and emailUnderstand customers’ needs and discuss solutions (additional products/services)Develop and oversee customer retention campaignsUse multi-line phone systemsQuote and calculate rates for new services accuratelySummarize the agreement and explain next stepsInteract with other departments to ensure customer satisfactionWork simultaneously with multiple computer applications and databasesMeet the measures of success and strive for continuous improvementPerform other duties as assignedQUALIFICATIONS:2+ years of customer service, account management or sales experienceCapable of communicating effectively in a concise, professional mannerStrong multitasking, problem solving and communication skillsAbility to anticipate client needs and match them with appropriate products and servicesComfortable working under pressure in a fast-paced and high-energy environmentExperience working with MS Office including Outlook and WordWE OFFER:Competitive base salary plus commissionComprehensive benefits packageWaterlogicCanada is an equal employment opportunity employer. WaterlogicAmericas does not discriminate against any applicant or employee based on race, colour, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. WaterlogicAmericas also prohibits harassment of applicants or employees based on any of these protected categories.