Our fast growing real estate company is seeking an Inbound Lead professional with outstanding phone skills. This is a work from home position. Previous real estate experience is not necessary. This job requires a high level of enthusiasm, professionalism, ability to project a positive attitude over the phone and a knack for getting people to feel comfortable talking to you. We are also looking for people who are self-starters, can take direction and have a desire to be the best they can be.
This position will involve taking inbound calls from homeowners in Ontario who have received one of our marketing pieces about purchasing their home. It is up to our Inbound Customer Service Rep to take those calls and create an instant rapport while gathering basic information about their property. In addition to gathering basic information, as our Inbound Customer Service Rep, you will attempt to gauge how motivated they are to sell their house by analyzing their tone, attitude and willingness to share information. Finally the Inbound Lead Specialist sets an appointment for our Acquisition person to go and talk with the seller. All information gathered during the call will then be entered into our CRM (lead database) system by the CSR.
Schedule: Monday – Friday (11am – 7pm). Work from home. No commute!
Roles and Responsibilities:
1. Answer inbound calls as they are received.
2. Returned any missed calls within 5 minutes.
3. Gather information from callers about their property (script provided).
4. Create rapport with callers and gauge motivation to sell.
5. Set appointment for Acquisition Manager.
6. Enter all information gathered from caller into company CRM (Data base).
7. Must be a team player and get along with other team members.
Who will you be working for?
We are a real estate investment firm that advertises and purchases houses from sellers who want to sell outside of the traditional seller/realtor transaction. The homes we purchase are typically below market value. We close fast, buy homes in “as is” condition, and can buy an unlimited amount of properties if they fit our criteria.
Excited to meet the next member of our family!
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