HRS Benefits & Payroll Coordinator

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HRS Benefits & Payroll Coordinator

Business Summary

Brookfield Asset Management Inc. (“Brookfield”) is a global alternative asset manager with over $350 billion in assets under management. Brookfield has over a 120-year history of owning and operating assets with a focus on property, renewable power, infrastructure and private equity. Brookfield offers a range of public and private investment products and services, which leverage their expertise and experience and provide a distinct competitive advantage in the markets in which they operate. Brookfield is co-listed on the New York and Toronto Stock Exchanges under the symbols BAM and BAM.A, respectively, and on the NYSE Euronext under the symbol BAMA. .

The Technology Services Group (TSG) and Human Resources Services (HRS)  are internal functions providing global operations and business supports across Brookfield Asset Management business segments.


The HRS Benefits & Payroll Coordinator  is responsible for the processing of all payments to H&W vendors and auditing of Kronos timesheets. This role will monitor and process payment of claims for self-insured and insured plans which includes producing self-bills and analyzing carrier invoices. The HRS Benefits & Payroll Coordinator handles assigned carriers for both Canada and the United States. S/he performs the necessary analysis and review of billings for accuracy and proper company/department allocation, resolve billing issues and code for payment.

  • Must have a working knowledge of all health and welfare benefit plans
  • Prepare accurate self-bills for assigned carriers, as well as processing carrier produced bills to ensure timely payment
  • Perform monthly billing process and analysis of all health and welfare benefits to auditing for accurate employee allocation and active employee enrollment
  • Responsible for ensuring all billing information is current and up-to-date, reconciled and entered into the accounting system for payment
  • Identify and resolve billing discrepancies (self-billing or reconciling of carrier invoices) per billing cycle to ensure resolution of all reconciling items.
  • Analyze data for pricing or for missing data including resolving discrepancies in records
  • Work collaboratively with other departments for providing billing information and/or requesting information to pay invoices, and maintain records of invoices and support documents as needed Continuously identify ways to automate and streamline processes
  • Document, follow, and revise process documents and workflow, as needed, to ensure changes in process are captured as they occur
  • Weekly review and audit of Kronos timesheets
  • Respond to request generated via tickets, email inquiry, chat or telephone inquiries in a timely and consistent manner, ensuring all requests are logged into the case management system 
  • Follow up on outstanding tickets to ensure requests and issues are resolved in a timely manner 
  • Maintain accurate records in HCM
  • Other projects and responsibilities that may be required

  • Bachelors degree; or equivalent combination of education and experience
  • Minimum of 2 years experience in health benefits reconciliation and/or accounting
  • HCM experience – Workday preferred
  • Knowledge and understanding of health & welfare plans
  • Advanced Excel skills including vlookup, pivot tables and power queries
  • Client-service oriented
  • Ability to problem solve and exercise sound judgment 
  • Analytical thinker 
  • Excellent written and verbal communication skills 
  • Conscientious with a strong attention to accuracy and details 
  • Highly organized and able to manage multiple priorities 
  • Self-motivated to take initiative and ownership on issues and manage to resolution 
  • Ability to handle confidential information 
  • Brookfield welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

    At Brookfield, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring.