Guest Relations Intern

  • Company:
    Seamax International Cruise Ship Employment Services
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 days ago
  • Category:
    Hospitality

Description: JOB PURPOSE The Guest Relations Intern greets and welcomes our Guests and provides consistent personalized service in order to resolve their problems in a quick and efficient manner. KEY RESPONSIBILITIES • Greetings and welcomes Guests; • Provides initial assistance to Guests for their specific needs and requests; • Conducts all check-in operations; • Does the “walk the line” duty during embarkation/debarkation phases and crowded moments at reception desk Requirements: (skills, competencies, experience) • MUST BE A CURRENT GRADUATE / WILL BE GRADUATING FROM LES ROCHES, GLION OR ECOLE HÔTELIÈRE LAUSANNE; • English and 1 other language at minimum B2 level, additional languages at B1 level. German/Mandarin/Japanese an advantage; • Hotel Management School degree in progress or finalised; • Previous experience welcome; • Hotel/resort or Ship based experience; • Proficient use of Outlook, Fidelio knowledge a plus; • Team oriented; • Strong organizational skills; • Punctual and serious. VISA REQUIREMENTS (if any) • VISA working permit,Entry and/or Transit VISAs may be required depending on ship itinerary