Fives: Service Coordinnator H/F

  • Company:
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    1 week ago
  • Category:

Job locationJob locationAmerica/Caribbean, Canada, Ontario, Bolton, ONCity and Zip codeL7E 5B4Job detailsJob titleService Coordinnator H/FJob typePermanent positionJob content and TasksPlanning schedule for service technician; make sure spare parts are provided on time and coordinate the supply of mobile equipment; Create or update the maintenance planning to our cutomersAnswering service call during business hour ; Quote spare parts and labour estimation for aftersales such as quote after inspections,repairs.Provide feedback to customers / technicans for technical inquiries and technical issues; Answer quotation requests and follow-up; Estimate and quote on specific projects request. Deliver and review quotes with customers; Particiapte in the process improvement for Aftersales activities and customer care.Works closely with the Ontario Branch Manager to assist with fulfilling orders for major projectsWorks closely with service technician team including team in Québec to provide best-in-class customer response time.Education and ExperiencesEducation & qualificationsTechnical diploma in relevant discipline; 3-5 years of experience in a similar position, in an industrial field; Ability to workindependently with minimal supervision.Excellent ability to multi-task; Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. Ability to write reports and business correspondence,Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Ability to define problems, collect data, establish facts, and draw valid conclusions. Demonstrated proficiency in MS Office Suite, SAP B1 (or a ERP); Knowledge of the ISO system affecting this position including record keeping requirements. Knowledge of principles and methods for showing, promoting, and selling products or services Project Management basic knowledge, an asset; Knowledge of Lifting equipment and all components, an asset; Applicant criteriaJobSales Administration General information Reference number2021-1619Job opening categoryStandardCountryCanadaLocation siteFives Services Inc. Ontario