The Executive Director reports to the Board of Directors and is responsible for providing effective leadership and management of organizational planning, financial and human resource management, stakeholder relations, and service delivery. This person is exceptional at building relationships with a wide range of stakeholders, getting buy-in to new ideas, and leading and managing change. Knowledge, experience and existing networks in the not-for-profit sector and government relations are considered a strong asset for this role. This individual leads by example and is considered an inclusive leader who is confident, perceptive, insightful, decisive, and persuasive.
The organization is governed by a fourteen-member Board of Directors and employs approximately 90 full-time and part-time staff. As a not-for-profit organization, Community Connections provides a range of employment, residential, and support services to adult persons with disabilities. With an emphasis on persons with intellectual disabilities, the organization supports clients and families who reside in the region of East Prince, Prince Edward Island.
This position is based in Summerside, Prince Edward Island, and offers a comprehensive compensation and benefits package.
Duties will include but are not limited to:
- Provide leadership in developing services/programs, organizational plans, and financial plans with the Board of Directors and carry out plans and policies authorized by the Board.
- Participate with the Board of Directors in developing a vision and strategic plan to guide the organization.
- Sets specific organizational goals and outcomes, in collaboration with the Board of Directors.
- Oversees both internal and external environmental scans to identify emerging issues that affect the organization. (i.e., internal – need for additional resources, external – changes in provincial funding policies).
- Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of the organization.
- Communicate effectively with the Board and provide, information necessary for the Board to function properly and to make informed decisions.
FINANCE PERFORMANCE AND VIABILITY
- Administer the funds of the organization according to the approved budget and monitor the monthly cash flow of the organization.
- Responsible for signing all notes, agreements, and other instruments made and entered into and on behalf of the organization.
- Responsible for the fiscal integrity of Community Connections, to include submission to the Board of a proposed annual budget and monthly financial statements, which accurately reflect the financial condition of the organization.
- Monitor financial performance to ensure the organization is compliant with Board set limitations and annual budget.
- Approve expenditures within the authority delegated by the Board.
- Research funding sources and oversee the development of funding plans and write funding proposals and/or fundraising initiatives to increase the funds of the organization.
- Report on expenditure forecasts including capital projects.
- Evaluates, in broad-based terms, the potential assets and liabilities of a project, proposal, or strategy making sure that both risks and opportunities have been identified and evaluated.
- Assesses, and prepares action plan, to address any potential threats to the organization’s image and/or financial security.
- Report to the province in the approved budget format
- Participating in the review and development of organization policies.
- Ensuring consistent implementation and adherence to approved policies.
- Monitoring the performance, professional development, and work of direct reports.
- Supporting effective ongoing internal communication strategies through a variety of approaches such as walk-arounds, team meetings, emails, etc.
- Ensuring hiring and terminations are conducted that reflect organizational values and are in accordance with employment standards and the collective agreement.
- Fostering positive organizational culture, including psychological health and safety, through change management techniques.
- Maintaining positive labour relations by ensuring compliance with the Collective Agreement and best practices.
- Participating as a member of the negotiation team for collective bargaining.
- Encouraging team building by facilitating open communication and positive working relationships with staff.
HEALTH AND SAFETY
- Supporting compliance with Occupational Health and Safety and other recommendations developed by the Joint Occupational Health and Safety Committee (JOHSC).
- Ensuring that all reporting employees adhere to company policies and procedures related to Health and Safety and that supervisors/managers implement safe work practices within the work environment.
- Ensuring the development and implementation of a crisis management plan.
- Develop and promote effective advocacy to illustrate the relevance for community-based disability support services to government agencies and other community stakeholders.
- Stay connected to current research and evidence-based practices, pursue professional development opportunities and implement research and practices into the work of the organization
- Work collaboratively with the management team to problem solve and promote team-based decisions, encourage, and support individual and collective professional development opportunities.
PROGRAM AND SERVICE DELIVERY MANAGEMENT
- Facilitates the research, planning, development, implementation, and evaluation of programs and services that reflect the needs of Community Connection clients, staff, and the organization.
- Makes sure that programs and services meet the priorities of the organization.
- Supervises the implementation of the organization’s programs and services.
- Identify and evaluate the risks to the organization’s people (clients, staff, management, and families), property, finances, and image. Implement measures to control risks.
- Prepare the Community Connections Annual Report with an emphasis on identifying the overall trends, outcomes, success stories, and areas of challenges of the previous year.
- Communicates with key stakeholders to identify the changing needs and conditions of the community that is served by the organization and considers the impact alternative plans may have to address the changing conditions
- Participates in networking and community relations activities on behalf of the organization in order to promote awareness of the organization’s mission and aims.
- Represent the programs and point of view of the organization to government agencies, other organizations, and the general public.
- Publicize the activities of the organization, its programs, and goals.
- Establish good working relationships and collaborative arrangements with government agencies, community groups, funding sources, and other organizations to help achieve the goals of the organization.
Other duties as assigned that are relevant to the role of the Executive Director.
- An undergraduate degree in a related field is required; a Masters designation is preferred.
- Minimum of 5 years of experience in a leadership position, preferably in a unionized environment.
- Experience and skill in working with a Board of Directors.
- Demonstrated experience and knowledge of the principles and practices of non-profit management.
- Familiarity with disability related legislation
- Knowledge and/or experience working with individuals with disabilities or vulnerable populations.
- High level strategic thinking and planning. Ability to envision and convey the organization’s strategic future to the staff, board, associate families, and other stakeholders.
- Proficiency in fiscal management, business finance, capital funding, contracts, and partnerships.
- Demonstrated ability to manage key external relationships, including, government agencies and political relationships on all three levels.
- Demonstrated understanding of the complex nature of the population Community Connections serves and the organization’s guiding philosophies of client-centred care.
- Able to identify key issues facing the organization and strategically overcome internal and external challenges.
- Knowledge of current issues, policies, practices, and interventions related to persons with complex needs.
- Demonstrated public relations skills including presentations, media coverage and the development of written/verbal communication strategies.
- Ability to demonstrate high collaboration skills, have exceptional interpersonal skills, and be a visionary and engaging communicator.