Elk + Avenue, Front Desk Agent $16/hr

  • Company:
    VIAD
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    7 hours ago
  • Category:
    Art / Media / Design

Welcoming our guests and ensuring the most comfortablestay andadventure possible!Work in a dynamic, culturally diverse team from around the globeSeasonal work experience in iconic, unforgettable, and inspiring locationsFull-time work of 35+ hours weekly across the summer seasonFast-paced and active position –get your step counter ready!The chance to work in aninclusive cultureandmake life-long friendsOpportunities for career growthor future work atother PursuitlocationsAccess to one of the world’s most beautiful and iconic National ParksWork with other hotel staff to personalize the guest experience at the Elk+Avenue, encouraging guests to refresh and relax in Canada”s most famous national parkProvide a professional, friendly and efficient check-in and check-out process and coordinates efforts to accommodate any requestsAct as an ambassador for Pursuit, as well as the surrounding area in Banff National Park, to fully enhance the experience of all guests staying at our Banff HotelsWelcome and register arriving guestsPromote and sell roomsCheck-out departing guests, review guest accountsPost incidental charges to rooms and process paymentsUse proper telephone etiquetteHandle reservations by phone and in personHandle a high-volume of general enquiriesProvide information on hotel facilities, local points of interest, services in areaCommunicate with other departmentsRespond to guest concerns and complaintsAssorted clerical duties, maintaining a clean work environmentCommitted to exceptional guest serviceExcellent communication and interpersonal skillsMust thrive on dealing with people and be guest focusedSuperb attention to detailAbility to multi-task while handling high-pressure situationsEnergetic and highly-motivatedProfessional, well-groomed manner – must meet the grooming policies and standards ofPursuitAbility to work all days and shifts, mornings, evenings, weekendsHigh school or equivalent educationBachelor”s Degree or related technical school degree preferredTo honour ourcommitment to be “Always Honest” all employees must consent to a criminal record checkThis fun, summer job runs from May or June to September or October, 2021.Beautiful.You’ll work in iconic, unforgettable and inspiringlocations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!Independent.You’ll spend your days in and aroundnational parksRemote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways andsmog.Connect with friends around a bonfire instead ofthroughWiFiBusy.Youneed to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) requiredThis job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up.We work as a team and believe that we succeed together – these job duties may change based on the needs of theteam and company as a whole.To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based inAlberta, Canada. Relocation to the area and the legal ability to work inCanadais required.