Job Duties/Qualifications, Skills and Abilities(QSA)
Nature and Scope
The Director, Quality Assurance and Learner Pathways provides leadership and management to all aspects of Saskatchewan Polytechnic’s academic quality and learner pathway functions. The Director works closely with Academic School and Program leadership to plan and facilitate a) the effective functioning of our existing program development and review (PDR) processes, b) recognition of prior learning (RPL) activities and processes (including prior learning assessment and recognition, transfer credit, and dual credit), and c) brokerage activity with Regional Colleges.
The Director has responsibility for providing direction to the Department to ensure alignment to the institution’s strategic and academic plans. Through the implementation of operational plans that align with the overall strategic and academic direction of the institution, the Director will establish clear priorities and allocate resources accordingly in order to achieve departmental objectives. The Director will work to provide oversight to departmental operational services, including budget development and management, policy and procedure development and implementation, human resource management, and relationship facilitation with internal and external stakeholders.
Based in any of the Saskatchewan Polytechnic locations, the Director reports to the Associate Vice President, Learning and Teaching (AVPLT). The Director role will lead the development and implementation of policies and procedures that ensure robust quality assurance, RPL, and brokerage practices are carried out such that all Saskatchewan Polytechnic programs will be able to maximize learning opportunities for students.
This position works closely with all of Saskatchewan Polytechnic’s academic schools across each of the institution’s locations. Additionally, the Director will interact with other internal and external stakeholders, including Saskatchewan Polytechnic senior management, faculty, and staff, as well as representatives from various government Ministries and Saskatchewan School Divisions.
The Director supervises a team who are responsible for executing the operational functions of the department. This position will be accountable and have independent authority for leading, supervising, and coaching multiple faculty and administrative staff across numerous Saskatchewan Polytechnic locations. The Director will be required to travel and represent Saskatchewan Polytechnic on external committees.
The Director provides leadership in formulating priorities, objectives, policies, and procedures for Quality Assurance and Learner Pathways that are consistent with the overall direction of the institution. The following are specific areas of accountability for the Director role:
Strategic and Operational Planning
•Provide leadership in formulating the direction and priorities of Quality Assurance and Learner Pathways
•Ensure these directions and priorities are aligned with the institution’s Strategic and Academic Plans
•Lead in the development of Multi-Year Business Plan and Capital Plan submissions
•Monitor current and emerging practices within Quality Assurance and Learner Pathways nationally, and benchmark against Sask Polytech’s current practices
•Provide oversight of Departmental operations, and implement processes to increase service or efficiency as appropriate
•Provides direction and oversight of Department communications designed to promote services and develop connections internally and externally
•Evaluate the quality and consistency of Department programming and services on a regular basis
•Provide direction to support the continuous improvement of programming, services, and resources to support students, faculty, and staff
•Assist in the development, implementation, and monitoring of appropriate policies and procedures
•Contribute to the Division of Learning and Teaching’s strategic and operational effectiveness through contributions to the Division’s leadership team
•In collaboration with Academic Schools and related departments, lead and direct the overall delivery of Saskatchewan Polytechnic’s program development and review, brokerage, and RPL processes
•Provide leadership to the development and implementation of processes for Regional College brokered program delivery
•Support the development and ongoing delivery of dual credit programming in collaboration with programs, relevant government Ministries, and Saskatchewan school divisions
•Facilitate collaboration with other post-secondary institutions to support programs in establishing student pathways through transfer credit
•Review and provide recommendations to internal approval bodies (e.g. Academic Council, Senior Academic Leadership Team) regarding various aspects of quality assurance and learner pathways
•In consultation with the AVPLT, academic leadership, and related departments, guide Saskatchewan Polytechnic through continual improvement of quality assurance and learner pathway practices
•Serve as a member of Saskatchewan Polytechnic’s Quality Assurance Working Group
•Represent Saskatchewan Polytechnic at the senior management level on appropriate external committees related to quality assurance and learner pathways
Resource Allocation and Management
•Develop and manage operational budgets in accordance with institutional policies and authority levels
•Ensure resources are allocated in alignment with Department priorities
•Collaborate with the Budget Analyst to regularly monitor and review budgets, and provide the Associate Vice-President’s office with appropriate information to inform the budget forecasting process
•Develop and implement innovative solutions to achieving resourcing requirements necessary to meet Department objectives
•Establish and maintain effective relationships with faculty and staff in all Academic Schools
•Enhance and maintain effective working relationships with senior management, faculty and staff in various administrative departments to foster strong collaborative working relationships in order to effectively deliver on all accountabilities
•Work with faculty and staff in the Quality Assurance and Learner Pathways team to create a positive and engaged work environment including but not limited to modeling a collaborative one-team philosophy of approaching each other and our clients, and efficiently addressing any workplace issues as appropriate
•Explore, develop and foster relationships with external stakeholders to achieve objectives and support for institutional initiatives
•Work with the AVPLT to foster the relationship between Saskatchewan Polytechnic and Regional Colleges
•Model a collaborative and one-team philosophy of approaching our clients and external partners;
•Represent Saskatchewan Polytechnic externally as appropriate (e.g. external committees or groups, media relations)
•Ensure a positive, diverse and inclusive work and learning environment
•Provide mentorship, coaching and developmental opportunities to enhance performance and to enable direct reports to achieve their accountabilities
•Determine and communicate clear performance standards and goals for all members of the area and hold staff accountable for meeting those standards and goals
•Ensure established performance goals for staff are aligned with the strategic goals of the division/department and the entire organization
•Maintain a high level of staff performance through effective use of human resources practices and procedures including recruiting, selecting, training, developing, motivating and evaluating of employees
•Address people management issues within the Division/Department in a timely manner while ensuring compliance with the collective agreements and Saskatchewan Polytechnic policies
•Act as a first point of contact to interpret, administer and manage employee issues within respective collective bargaining agreements and ensure employee standards are applied appropriately
•Provide information to direct reports about strategic and operational developments within the organization that affect their working environments and how they do their jobs, both in the short- and long-term
•Provide leadership to development of the Department’s employee engagement plan, and engage in the development of Divisional employee engagement planning
Duties Required Qualifications, Skills and Abilities (QSA)
Required Qualifications and Experience
•Successful completion of a Master’s degree in a relevant discipline (preferably in a curriculum related field or adult education)
•At least five years of relevant and progressively responsible experience in a post-secondary education environment
•Demonstrated expert knowledge and experience of program development, review, and RPL theory and practices
•Significant experience in leading and managing people;
•Significant experience with financial and physical resource management
•Advanced research, analytic, and project management skills
•A relevant combination of education and experience will be considered
Desired QSA Required Competencies
Anticipates emerging trends and creates opportunities that shape and transform the organization and the polytechnic sector in Canada.
Inspires Courage & Innovation
Models and enables creative thinking, curiosity, and calculated risk taking to create new solutions and enable transformative change.
Cultivates Strong Relationships
Builds strong and trusting internal and external relationships and brings a stakeholder and learner-centric mind set and focus to all elements of the organization.
Drives Operational Excellence
Leverages business insight, financial acumen, and operational rigor to maximize productivity and build long-term, sustainable success.
Builds Leadership & Culture
Brings authenticity, emotional intelligence and accountability to develop leadership effectiveness in individuals, teams and our culture.