Customer Support Rep – Transportation – Concord

  • Company:
    Aztrix Solutions
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    13 hours ago
  • Category:

We are currently seeking a Customer Service Specialist for a Transportation Company located in Concord, ON. Job Details: Shift: Days 8:30 am – 5 pm. Rate: $16 hourly Location: Concord (Keele & Highway 7) Full-time (Monday-Friday) Job Duties: Handle customer inquiries and complaints Checking drivers in Provide information about the services Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving services in transportation Job Requirements: Previous experience in customer service or sales in transportation environment Ability to build rapport with clients AS400 experience and LTL transportation knowledge preferred Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Knowledge of Canadian geography is an asset experience working in a call center environment an asset **Please send current Resume for further consideration**