Customer Service Representative

  • Company:
    Red Arrow
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    15 hours ago
  • Category:
    Customer Service

Customer Service RepresentativeLocation: Red Deer, ABRed Arrow is looking for a part-time Customer Service Representative based out of its Red Deer Ticket Office. The successful candidate will work Sunday 10:00 am – 6:30 pm and a split shift Tuesday 10:00 am – 1:00 pm / 3:45 pm – 6:45 pm.Your positive attitude is what makes you special and you genuinely like working with people, so why not join the Red Arrow Motorcoach team as a Customer Service Representative? This is a great opportunity to enter the transportation industry in a position that is both interesting and varied day to day. Exemplifying the Core Values of Red Arrow Motorcoach, you are a team player, you believe in providing outstanding customer service, and you respect others. If you are ready for a new career with a company that is enjoyable, respected, and filled with a culture that is positive and encouraging, this is your opportunity to be a proud member of Alberta’s finest transportation company, Red Arrow Motorcoach.Primary Responsibilities: Quote fares and rates, assist customers in planning travel times and routes, make/confirm/change and cancel reservations, process payments, handle cash, assist passengers with our online booking process, greet passengers during check in process, assist with inquiries and luggage storage, safely embark and disembark coaches, provide information on company policies and perform a variety of office and cleaning duties.Desired Qualifications:Evening and weekend availability requiredNumeracyOral communication skillsAbility to work well with othersSuperior problem solving and decision making skillsAbility to search for and retrieve informationAbility to learn and retain large amounts of changing informationProficient in Microsoft Office and use of a computerFriendly, service-oriented personalityInterested applicants should apply with an updated resume.