Customer Service Representative

  • Company:
    HITCH CITY
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    17 hours ago
  • Category:
    Business

Job Description

As an essential business, we supply companies with the products they need to serve customers and keep operations running.

The health and safety of our company employees continue to be our top priority, and we have implemented numerous changes to our normal operating policies in response to COVID-19.

Customer Service is the heartbeat of our company. We depend on our Call employees to serve our customers and fulfill our promise of reliability.

Position Responsibilities

  1. Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
  2. Communicate with customers via phone, email.
  3. Solve customer problems and find the best possible solutions.
  4. Provide knowledgeable answers to questions about products, pricing & availability.
  5. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

Minimum Requirements

  1. Bachelor's degree or high school diploma with 2+ years of relevant experience.
  2. Desire to provide the best possible experience for our customers.
  3. Thrive in a fast-paced environment with coaching support.
  4. Dedicated to excellent attendance.