Customer Service Representative

  • Company:
    Lifemark
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    6 hours ago
  • Category:
    Customer Service

Customer Service Representative – Lifemark Physiotherapy Sackville Sports Stadium
Lower Sackville, NS 

L ifemark is hiring a full-time Customer Service Representative in Lower Sackville. The anticipated schedule includes 2 evenings per week. 

The ideal candidate will have experience providing customer service and administrative support in a fast paced environment.

As a Customer Service Representative you are passionate about your work and perform with a high level of energy, reliability and pride. Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented. You have strong computer skills including Microsoft Office and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills.

Responsibilities include:

  • Answering the telephone, greeting, and assisting clients
  • Responding to inquiries and client concerns
  • Processing incoming and outgoing mail, courier and faxes
  • Providing administrative support under the direction and support of the office manager and clinic director
  • Monitoring and ordering office and clinic supplies
  • Assisting with photocopier/fax maintenance
  • Qualifications:

  • In-person and Telephonic customer service experience, ideally from a medical clinic setting
  • Understanding of medical terminology is an asset
  • Health-related educational background is preferred
  • Experience with insurance billing & processing POS transactions considered a strong asset