Customer Service Representative – Kitchener – Kitchener

  • Company:
    Recrute Action
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    14 hours ago
  • Category:
    Financial Services

Are you looking for a stimulating and dynamic job in the surrounding area of Kitchener? Would you like to be apart of a team that believes in your potential and apart of a great company that will help you advance in your career? This is the job for you! We are currently looking for a Bilingual Customer Service Representative for one of our clients in the insurance industry. What is in it for you: Our client is in the TOP 100 Employers in Canada Salary of $18 / h 12 months contract Need to be available Monday to Friday 8 am to 8 pm Dynamic and professional environment What you will need to succeed: Previous experience in a customer service environment Post-Secondary education Customer focus and solution oriented Excellent communication skills (oral and written) Strong interpersonal skills team player Strong attention to detail Well organized and able to prioritize work Ability to meet deadlines Proficient computer and keyboarding skills A day in the life of a Customer Service Representative: Provide excellent customer service to both internal and external clients Effective communication with plan members and plan sponsors in a calm and professional manner Access appropriate information from various systems Research and resolve inquiries within specified timelines Handle sensitive issues in order to ensure customer satisfaction and maintain confidentiality of private personal information