Customer Service Representative

  • Company:
    Aerotek
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    17 hours ago
  • Category:

**Description:**

The Customer Service Representative will work for the COVID-19 vaccination support program. The CSRs receive calls from people from different demographics and help provide support coordinating vaccination. All calls will be inbound.

RESPONSIBILITIES

– Take inbound calls: approximately 75+/day.

– Work remotely with technology provided.

– Listen carefully and understand customer requests and inquiries, in a high-volume inbound call centre environment.

– Leverage a knowledge base and informational materials to offer guidance to callers and provide them with accurate information.

– Escalate concerns/questions as needed.

– Represent the organization professionally to callers.

– Work diligently and properly with confidential information.

**Skills:**

Customer service, appointment scheduling, Call center, Data entry, Medical

– Experience in a customer service role in a call-centre environment.

– Proficiency with the use of CRMs.

– Ability to speak Cantonese, Punjabi or Mandarin.

**PAY RATE : $19/hr**

**Experience Level:**

Entry Level

**Interested??? Email Mahy with your updated resume to mmanikuttan@aerotek.com or CALL at : 604-343-4682 EXT: 57253**

**À propos d’Aerotek:**

Notre monde nous tient à cœur. Reconnu Best of Staffing MD par nos clients et le talent que nous recrutons, Aerotek MD Inc. se distingue comme chef de file du recrutement et en de la dotation de personnel grâce à sa grande compréhension des liens entre le talent et les affaires. Étant donné qu’Aerotek est un partenaire stratégique de plus de 18 000 clients et 300 000 employés contractuels chaque année, son approche axée sur les gens lui permet d’offrir un avantage concurrentiel à ses clients et des emplois gratifiants à ses employés contractuels. Aerotek, dont le siège social est à Hanover, au Maryland, exploite un réseau de plus de 250 bureaux non franchisés, comptant plus de 8 000 employés internes dévoués à servir nos clients. Aerotek est une société en exploitation d’Allegis Group, un fournisseur multinational de solutions en matière de talent. Pour en savoir davantage, consultez le site aerotek.com/fr-ca.

**About Aerotek:**

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek’s people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek’s 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.