Customer Service Coordinator

  • Company:
    McNeill Nakamoto Recruitment Group
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    3 days ago
  • Category:
    Customer Service

Our client is an established high-end manufacturer currently servicing clients all over the world with quality-focused product. They are searching for a friendly, organized and professional Customer Service Coordinator who can deliver high-end service that well reflect the standards of this renowned brand.

If you have a strong background and experience in customer service and administration, then apply for this position now to be part of a vibrant, team orientated environment.

Location: Burnaby, BC

Responsibilities:

  • Support team with the preparation and processing of customer orders and shipments in a timely manner
  • Monitor progress of customer orders and conduct inspections on product supply 
  • Monitor physical inventory and product supply and make accurate updates in inventory management system
  • Ensure organized inventory and shipping room
  • Coordinate and facilitate global shipments
  • Assist in the warranty claims process, effectively liaising with internal staff and any technicians as needed
  • Keep track of all shipping and returns and process accordingly
  • Assist with general office administration as needed

Requirements

  • High school diploma or general education from an accredited institution
  • Minimum 2+ years in a customer service/administrative role within a fast-paced organization
  • Experience processing and tracking a high volume of global shipments would be considered an asset
  • Ability to make good decisions, and maintain composure under pressure
  • Excellent multi-tasking and organization skills
  • Exemplary written and verbal communication skills
  • Ability to multi-task, prioritize, keep track of, and meet deadlines with minimal supervision
  • Dedication to customer satisfaction

All interested applicants are encouraged to submit their resume to McNeill Nakamoto by clicking on the “APPLY” button. McNeill Nakamoto is committed to recruiting with a focus on equal opportunity, diversity and inclusion. While we thank all candidates for their interest, only select individuals will be contacted for follow-up.

WOW.FUN.PEOPLE.

Learn more at www.mcnak.com