Customer Care Agent – WEEKLY PAY!

  • Company:
    PosChange INC
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    14 hours ago
  • Category:
    Business

Job Description

HIRING IMMEDIATELY – ENTRY LEVEL CUSTOMER CARE AGENTS

Position Hours: Full – Time Only – Flexible Hours

Job Duties

Customer Care Agents will do the following:

  •  Listen and respond to customers’ needs and concerns
  •  Provide information about programs & campaigns
  • Take orders, fill out electronic applications
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Research answers or solutions as needed
  • Refer customers to supervisors, managers, or others who can help

Qualities we are looking for:

Communication skills. Customer service representatives need strong communication skills to answer customers clearly. They must understand and communicate information effectively in person.

Customer-service skills. We rely on representatives to help retain customers by answering customer questions and complaints in a helpful and professional manner.

Interpersonal skills. Creating positive interactions with customers is an essential part of a representative’s job.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to help them.

Patience. Workers should be patient and polite, especially when interacting with difficult or irate customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

 

> Full Time Flexible Hours

> Excellent Rates of Pay

> Growth Opportunities

> Paid Training

> Supervisor Role available