Client Executive

  • Company:
    Marsh
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    3 days ago
  • Category:
    Customer Service

Marsh

Description:

Marsh is seeking candidates for the following position based in the Toronto office (with the opportunity to work in Calgary, Montreal or Vancouver):

Client Executive

What can you expect?

  • Manage a book of high-profile, complex national and multinational insurance and risk management portfolios.

  • “Delivering the Firm” by aligning client strategies and needs to the company’s capabilities and resources.

  • Join a tenured team known for its ability to deliver high-end, professional and technically strong advisory services to clients.

  • Access to Marsh’s word-class resources, mentoring program and training curriculum.

  • What is in it for you?

  • A company with a strong Brand and strong results to match

  • Culture of internal mobility, collaboration and valued partnership with HR from the business.

  • Competitive pay (salary and bonus potential); Full benefits package – starting day one; Educational Reimbursement Program; Free underground parking; Flex hours and Work from Home options.

  • Rewarding work environment; Lunch/dinners with clients and colleagues; Expense account with Corporate Credit Card

  • We will count on you to:

  • Develop, grow, and maintain the relationship between the organization and clients, with a focus on growth (e.g., increasing amount or type of coverage, and/or products and services, for existing accounts) and retention.

  • Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.

  • Keep current on account issues, industry and market trends and develop growth strategy for targeted accounts, industries or specialties to ensure appropriate solutions are marketed and proposed to target new buyer hubs and expand the book of business.

  • Offer technical advice and make informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.

  • Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and uphold business and compliance standards when representing the firm while offering customized solutions and completing proposal work.

  • Develop the project plan for the overall sales process for account work and monitors progress ensuring timeframes are effectively planned and high-quality products or solutions successfully delivered.

  • Responsible for maintaining and preserving relationships and ensuring overall service needs are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.

  • Maintain strong relationships with senior level professional counterparts in client organizations.

  • Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

  •  What you need to have:

  • 10 + years experience in the Insurance Industry

  • Experience working with, and managing, large, complex, multinational accounts

  • RIBO license

  • Strong analytical and technical skills

  • What makes you stand out:

  • Experience working with clients in the Aviation industry

  • Ability to conduct business in English and French