Clerk, Front Desk – Hotel

  • Company:
    Athabasca Hotel
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 days ago
  • Category:
    Customer Service

Employer Athabasca Hotel Languages English Education Secondary (high) school graduation certificate Experience Experience an asset Business Equipment and Computer Applications Word processing software Multi-line switchboard Internet Database software Central reservation system (CRS) Work Setting Hotel, motel, resort Specific Skills Take, cancel and change room reservations Register arriving guests and assign rooms Provide information on hotel facilities and services Process group arrivals and departures Process guests’ departures, calculate charges and receive payments Investigate and resolve complaints and claims Exchange foreign currency Balance cash and complete balance sheets, cash reports and related forms Answer telephone and relay telephone calls and messages Clerical duties (i.e. faxing, filing, photocopying) Provide general information about points of interest in the area Follow emergency and safety procedures Handle wake-up calls Provide customer service Assist clients/guests with special needs Maintain an inventory of vacancies, reservations and room assignments Transportation/Travel Information Own transportation Travel expenses not paid by employer Work Conditions and Physical Capabilities Fast-paced environment Work under pressure Attention to detail Standing for extended periods Work Location Information Rural area Staff accommodation available Relocation costs not covered by employer