The Cannabis Product Consultants within cannabis stores are the first point of contact in developing customer relationships and are the cannabis subject matter experts for both customers and staff. The successful results of these relationships are loyal life long customers who base their purchasing decisions on the suggestions of our Cannabis Consultants. The person in this role must demonstrate a passion for transferring the knowledge of, and selling of, cannabis products. This role requires an individual who has excellent communication skills, is energetic, and has a willingness to learn, train others and achieve results. This is a regular part time role, with a guarantee of 17.5 hours a week Job Responsibilities: Provides exceptional customer service and retail experience to a broad range of customer types in a highly consultative sales environment and is proficient in delivering an Omni-channel/digital experience. Develops customer relationships, first point of contact for all customers and is the subject matter expert for both customers and staff. Builds and maintains exceptional cannabis knowledge and stays current with industry knowledge and trends. Deep cannabis product knowledge including cultivation methods, harvesting techniques, product types, product profiles, strains, consumption methods and possible effects. Provides accurate product information to customers and assists them throughout their visits demonstrating knowledge of product selection, suitability, information, technical and general product types. Extensive knowledge and understanding of the cannabis industry including federal, provincial, and municipal policies, regulations, bylaws, etc. Ensures the retail environment is clean, welcoming, well stocked and professional in appearance with strategically placed displays to ensure exceptional customer experience. Trains new staff members and other cannabis store staff as required. Performs other related duties (i.e. in line with 2ID policy, ensures requests for two pieces of identification to provide proof of age to meet legal requirements). Requirements A minimum of one year of recent (within the last five years), related experience working in a sales environment with a high level of customer interaction is required. Preferred qualifications include: Basic cannabis knowledge, as demonstrated through experience in the cannabis industry or through courses from a recognized post-secondary institution. Experience in a retail environment. Experience working with a computerized retail system, including Point of Sale and Inventory Management applications. Demonstrated proficiency in delivering an Omni-channel/consumer experience. Diploma or certificate in business or a related field. An equivalent combination of education, training and experience may be considered. Knowledge: Knowledge of cannabis products is preferable Working knowledge of a computerized retail system, including Point of Sale and Inventory Management applications. Skills and Abilities: Excellent customer-focused interpersonal skills; conflict resolution Strong selling skills Strong analytical and organizational skills Effective written and oral communication skills Work may take place in office, retail and warehouse locations. Shift work and working evenings and weekends are required. Requirement to stand for extended periods of time. Work may require light maintenance of store and warehouse to maintain clean and inviting environment. Requirement to comply with store dress code Criminal Record check is required To be considered for this competition, applicants must submit acover letter and resumeclearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process. Please note that acover letter is a requirement for this competition If you are interested in this opportunity, please apply with an updated resume in MS Word Format. Due to the volume of resumes wereceive, only those applicantswhose skill set match our requirements will be contacted. All applicants must have legalauthorization to work in Canada for an unlimited period of time.