Call Centre Manager

  • Company:
    Winters Technical Staffing
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    11 hours ago
  • Category:
    Customer Service

Job Type Permanent Job ID 16884 Requirements Title: Call Centre Manager Location: Newmarket, ON Type: Full Time, Permanent Salary + Bonus Remote; No About Our Client offers insurance solutions across Ontario while growing to include all of Canada. Contracted with over 30 carriers Roles and Responsibilities Sales Activities Personal sales Sales Support Activities Sales support for Advisors Managerial Activities Coordinate processes on lead management Schedule leads for Advisors Set objectives, analyze call center metrics, ensure that the company and staff meet goals and provide reliable, efficient support for customers. *Other duties as assigned **Cover/assist other office positions during vacation, days off or high workflow periods Qualifications and Education Requirements Must have LLQP license, 2 years of Insurance sales experience (minimum of 100 apps) Must have minimum 6 months experience of call center Insurance sales. Previous Management experience an asset. Preferred Skills Highly organized, advanced computer skills Additional language preferred but not required. Special Instructions They would like to have their Personality Assessment test sent to them before we ok an interview with the candidate. They will supply the link for this. They would like candidate to pass their telephone screening test given to all potential employees. They will provide.