Call Centre Manager

  • Company:
    Altis Recruitment
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    12 hours ago
  • Category:
    Customer Service

Our growing startup client in the Insurance industry is seeking a Call Centre Manager to join their team located in Newmarket (work on-site). This position offers a competitive salary, growth opportunities and a chance to join a friendly team!Roles and Responsibilities Manage and coordinate schedule of 20+ employeesResponsible for personal Insurance salesSchedule leads for Advisors on the teamCoach and lead junior team membersEmail and phone correspondenceManage customer requestsOther related tasks as needed Qualifications and Experience Must have: Must have the LLQP LicenseStrong Call Center experience with management experienceMust be highly organized and have strong time management skillsMust have excellent customer service skillsMust have excellent verbal and written communication skills Nice to have: 1 year of experience selling insurance The company is growing at a fast pace with lots of growth opportunitiesWe are an inclusive employer committed to diversity and inclusion. We encourage applications from all qualified candidates and will accommodate applicant’s needs throughout the recruitment process. If you have accommodation needs, please reach out to us as soon as possible by sending an email to accessibility officer