Branch Manager – Bugolobi (Village Mall) Job Opportunity – Stanbic Bank

  • Company:
    Ugandan Jobline
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 days ago
  • Category:

Job Summary: The Branch Manager – Bugolobi will oversee thecommunication, implementation and delivery of business strategy within agreedservice standards and manage staff performance. Key Duties and Responsibilities: Drive a service culture within the Branch and adherence to the ServicestandardsMonitor customer complaints, identify trends and root causes and address them at the branch to prevent recurrenceGrow the balance sheet (assets and liabilities) as per set targetsDrive a sales culture within the branch for all staff by allocating individual sales/campaign targets for the yearInterpret branch financials and update the team on the Branch’s performance on a monthly basisManage Branch costs with emphasis on containment of controllable costssuch as overtime, petty cash, power, telephone, travel, repair and maintenance costs in accordance with set budgetsAgree performance contracts for direct reportsand provide monthly performance feedback in order to maintain performance at required levelsArrange for training for direct reports in line with personal development and talent development plans (i.e. On-the-job, classroom based, attachments, job rotations Qualifications, Skills and Experience: The ideal candidate for the Stanbic Bank Branch Manager – Bugolobi job placement must hold a Bachelor’s degree in Business Studies or a related field from a recognized universityAt least three years in managerial or supervisory positionGood knowledge of service, sales techniques and branch operationsGood knowledge of the retail banking value propositionsKnowledge of the banks policies and proceduresKnowledge of managing local market sales principlesKnowledge of Code of Banking Practice