One tree planted for every new hire. Why not start your new job on a green foot and help us lower your carbon footprint.Your at BioScriptWe are looking for an engaged individual to take on the role of Regional Specialist. Reporting to the Program Manager, this role is responsible for undertaking the management of specific projects or cases that are assigned to them regarding patient reimbursement, navigation of required resources and coordination for the NavieGo branch of the organization. The Regional Specialist is responsible for overall management of their patient cases once prescribed Specialty products.This is a full time, permanent position. The successful candidate can be located anywhere within the Quebec region.You will be accountable to:Liaise with the clinics (MDs, nurses, DAN’s/DAC’s and other office staff) to be the single point of contact with respect to the services of the Patient support programInteract directly with patients throughout their treatment journey to administer the services of our program and report back status updates to the clinics regularlyAssists physicians and/or their staff to complete all relevant Patient Support Program forms (enrolment, consent, prescription, etc.) and all relevant drug reimbursement forms (special authorizations, public registration, renewals, etc.)Ability to effectively interpret and describe a patient’s medical history to complete necessary paperwork to obtain coverageResponding promptly and professionally to physicians and providing ongoing verbal/written on patient status throughout treatment journeyEducate and update office staff on therapy guidelines and reimbursement criteria to manage expectations around access to medicationsWork collaboratively with commercial and medical teams around the Manufacturers components related to Key Account Planning/IFT’sEducate customers (MD, nurses, DAN’s/DAC’s, pharmacists, other office staff, patients, etc) around the Patient Support program offeringConduct HCP educational events related to the Patient Support Program and attend educational events as requiredAttend related conferences and booth events as requiredIdentify opportunities to customize current program elements to meet the needs of assigned clinics/HCP: adjust based on in clinic, HCP or patient needs; foster proactive continued quality improvement and conduct regular reviews with HCPTravel for on-site clinic visits; Work in the field and perform regular services calls with MD and/or Office staff as requiredResponsible for providing customized monthly reports to physicians and/or ad hoc as requestedWork collaboratively with the program manager and other team members and functional areas to administer the services of the programReport Adverse Events/Severe Adverse events (AE/SAE) following approved SOPsInput timely updates to the Customer Relationship Management (CRM) toolAssist in training and development of new field staff members as requiredCompletes required task completion in a timely fashion for all patients.Your experience includes:HCP designation preferred but not required. (Preferred B.Sc., or Nursing or other HCP designation) with experience in OncologyExperience in the healthcare, pharmaceutical, or insurance industry with proven record of success (3-5 years)Experience in reimbursement an assetHave the ability to manage multiple tasks and priorities at once with required urgencyExcellent verbal and written communication skills, and the proven ability to interact effectively with patients, HCP and others within the teamStrong proficiency in Microsoft and Google applications (Google apps, Word, Excel); Professional/courteous/efficient telephone manner; Strong communication, interpersonal and organizational skills; Ability to workindependently and in a team environment; Ability to handle a high caseload in a fast-paced, changing environment; High attention to detailAbility to resolve issues effectively and efficiently; Ability to stayabreast of developments in health care, provincial and private payer marketsEffective problem solving and critical thinking skillPolitical savvy and strong business acumenAbility to foster relationships and gain trust quicklyDemonstrate patience and empathyValid Driver’s license and reliable vehicle as there will be occasional travel for on-site clinic visitsAd hoc duties as requiredLet’s TalkIt takes passionate, empowered and inspired people to deliver exceptional patient care and support. If you’re looking for a collaborative and dynamic workplace where you can bring and be your best, we have a role for you.Please submit your application by clicking ‘Apply Now’ before July 9, 2021.BioScript Solutions only collects applicants’ information directly through our official recruitment portal, UltiPro. We will not request, handle, or receive resumes or personal information through any other service. If you are redirected to another site, please advise firstname.lastname@example.org. BioScriptOur mission is to Simplify Access to Specialty Care. Since 2001, BioScript Solutions has supported patients with chronic illnesses and rare diseases by providing access to complex drug therapies and delivering full-service specialty care solutions at every stage of their treatment journey. From our home base in Atlantic Canada, we’ve grown into a national network of clinics, pharmacies, and patient support programs operating from over 100 locations across the country. We are proud of our diverse and engaged team of over 800 team members who support each other, make an impact in the communities we serve and put the patient first in everything that we do.