Bilingual IT Technical Support Technicians – Junior and Intermediate – Calgary

  • Company:
    Equation Staffing Solutions Inc
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    20 hours ago
  • Category:
    Technology

Job Description

Our professional downtown Calgary client is seeking two experienced Bilingual IT Technicians to support the hardware and software with their team of dedicated employees. They are looking for 1 junior-entry level Technician as well as one Tier 1/ Tier 2 Support Technician

Qualifications:

  • Post-secondary education in Computer Science, Information Technology or related field
  • Must be fully bilingual, able to communicate in French and English in both written and verbal form
  • 2-5 years’ experience in a similar role supporting hardware and software for a diverse team
  • Experience migrating environments to cloud-based would be ideal
  • Demonstrated skill in business and technical analysis
  • Flexible and able to manage competing and shifting priorities
  • Demonstrated customer service skills
  • Professional experience working independently would be an asset

 Responsibilities:

  • IT/ help desk support to 500+users in various locations
  • Set-up, configure, maintain and troubleshoot all hardware, mobile devices, networking equipment, internet, applications, and email
  • Troubleshoot technical issues over the phone as needed, such as devices, printers, applications, email and hardware
  • Fulfill service requests quickly and efficiently as possible, providing incidental training as required
  • Provide assistance for ongoing maintenance, support, backups and overall system health of local servers and network
  • Some on-call/ after-hours support may be required

If this sounds like the ideal next step in your IT career, please send us your resume for immediate review!

Company Description

Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.