Bilingual Customer Service Representative

  • Company:
    Altis Recruitment
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 days ago
  • Category:

Job Description

Our client is seeking a Bilingual Customer Service Representative with strong communication skills in English and French to join their team for a contract position. This role is starting as soon as possible with hours from 10:30am to 7:00pm. The successful individual would have 2-3 years of strong customer service and order management experience. They are located in the Vaughan/Concord area.

Roles and Responsibilities

  • Responding to incoming calls and emails from French and English speaking customers.
  • Liaise with internal departments to ensure order issues are resolved.
  • Enter customer information and log calls.
  • Follow-up on any customer service inquiries.
  • Taking and entering order details into internal software.
  • Follow-up with and inform clients of any order delays or changes.

Qualifications and Experience

  • Must be 100% fluent in both French and English (written and verbal).
  • A strong team player, someone who is looking to be part of the team.
  • Strong problem solving skills and attention to detail.
  • Comfortable completing a Criminal Background Check.
  • Strong Data Entry Scores and comfortable completing Testing.

Company Description

Altis Recruitment represents the nation’s top talent for contract, temporary and permanent work within the areas of: Finance and accounting, construction and property management, administration, IT and senior-specialized roles. Each year, we partner with over 3,500 client employers and create over 8,500 placements for candidates within the private sector, all levels of government, crown corporations as well as non-profit organizations.