Bilingual Customer Service Representative – Toronto

  • Company:
    Canada Life Assurance Company
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    10 hours ago
  • Category:
    Customer Service

Role DescriptionJoin our growing direct sales and service team.This position includes handling of direct sales and marketing activities related to the sales and service of our industry leading‎ Individual Health products. Customer Care Specialists provide prompt and courteous customer support to incoming inquiries from our current customer base as well as to new prospects wishing to purchase Individual Health coverage.Hours of Operation are Monday through Friday 8am-6pm. Shift – 10:00 to 6:00pmStrong verbal and written communication skills are essential.‎ You will be accountable for:receiving and responding to incoming calls, emails and chats from prospects seeking to‎ purchase Individual Health productsproviding callers with quotes and reference material to help them determine the best solution for their personal needsproviding customer service support to existing customers- ongoing policy service items and questionsoutbound calls‎ to confirm missing information to expedite policy issue,maintaining internal database records‎.Qualifications:an active Life License or willingness to obtain a Life LicenseBilingual (French and English) requiredexcellent verbal and written communication skillsprofessional telephone manner with strong focus on customer serviceenjoy talking to a variety of people‎track record of being detail orientedorganized and desire to work in a dynamic, fast-paced environment‎ desire to constantly improve work environment and to grow personallyknowledge of Health Benefits preferred, but not requiredOur Story Canada Lifeis a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast. Discover your opportunity….Applytoday!CanadaLife offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities.  If you’d like to join our team submit your information online and introduce yourself. Canada Life servesthe financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations. We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicatedto building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employeehas the opportunity toreach their potential.  Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted