Bilingual Collection Officer
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Company:Kavin Group
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Location:
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Salary:negotiable / month
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Job type:Full-Time
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Posted:13 hours ago
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Category:Finance and Insurance
Job Description
A great opportunity has just opened up with one of Canada's fastest growing finance companies!
- Work-from-home
- Monthly bonus of $500
- Extended health and dental benefits
Required Skills and Qualifications:
- Fluency in French is a requirement for this position
- Strong preference for residents of Quebec
- At least 1+ years of prior experience in at least one of the following core areas: call centre, customer service, collections and/or consumer loan industry considered an asset
- Post-secondary education in Business Administration considered an asset
- Experienced with skip tracing and familiar with using 411, social media, and the ability to understand credit bureaus
- Strong conflict resolution skills
- Ability to collaborate well with various teams and departments
- Excellent understanding of Microsoft Excel and Outlook
- rotating shifts: 8:30am-5:00pm, 9:30am-6:00pm, 12:30-9:00pm, and one Saturday a month
Responsibilities:
- Contact past due customers through the appropriate channelling methods, request and negotiate payment arrangements within authorized limits, and, send correspondence to collection customers
- Document all call activity details in the Collections system to reflect any action taken; e.g. commitments to pay and/or amounts and dates agreed upon
- Complete other collection responsibilities, as assigned
#ZR
#INDH
Company Description
The Kavin Group is a leading People Solutions & Services Company. We are committed to finding you the right fit for your employment needs. We take pride in providing a wide-range of employment opportunities to fit your needs. Your advantages to partnering with us include weekly pay, safe work environments, fair contracts and permanent employment opportunities.