Bilingual Collection Officer

  • Company:
    Kavin Group
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    13 hours ago
  • Category:
    Finance and Insurance

Job Description

A great opportunity has just opened up with one of Canada's fastest growing finance companies!

  • Work-from-home
  • Monthly bonus of $500
  • Extended health and dental benefits

Required Skills and Qualifications:

  • Fluency in French is a requirement for this position
  • Strong preference for residents of Quebec
  • At least 1+ years of prior experience in at least one of the following core areas: call centre, customer service, collections and/or consumer loan industry considered an asset
  • Post-secondary education in Business Administration considered an asset
  • Experienced with skip tracing and familiar with using 411, social media, and the ability to understand credit bureaus
  • Strong conflict resolution skills
  • Ability to collaborate well with various teams and departments
  • Excellent understanding of Microsoft Excel and Outlook
  • rotating shifts: 8:30am-5:00pm, 9:30am-6:00pm, 12:30-9:00pm, and one Saturday a month

Responsibilities:

  • Contact past due customers through the appropriate channelling methods, request and negotiate payment arrangements within authorized limits, and, send correspondence to collection customers
  • Document all call activity details in the Collections system to reflect any action taken; e.g. commitments to pay and/or amounts and dates agreed upon
  • Complete other collection responsibilities, as assigned

#ZR
#INDH

Company Description

The Kavin Group is a leading People Solutions & Services Company. We are committed to finding you the right fit for your employment needs. We take pride in providing a wide-range of employment opportunities to fit your needs. Your advantages to partnering with us include weekly pay, safe work environments, fair contracts and permanent employment opportunities.