Bilingual Banking Contact Centre Rep (All training provided) – Markham

  • Company:
    Great Connections Employment Services
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    9 hours ago
  • Category:
    Accounting / Banking

Job Title :
Bilingual Banking Contact Centre Rep (All training provided)
Location :
Start Date :
Type :
Full time
Created :
Salary :
Bilingual Banking Contact Centre Rep (All training provided)
Our client, a leading Canadian banking institution, is looking for bilingual customer service reps to join their Inbound telephone banking team. We are looking for individuals with exceptional customer service skills and thive in a high-volume, fast paced environment. This is a great stepping stone to building a lasting career in the banking industry.
Full-time, permanent position
Pay Rate: $ 19.52, afternoon shift premium $1.10 an hour overnight premium $1.60
Shift schedule: rotational; 4PM to 12 AM Tuesday to Saturday OR 11:45PM to 7:45AM Sunday to Thursday 
Must be available for 8 weeks of paid training!
Must Have:
• Fluently bilingual, French and English
• Willing to learn  
• Strong problem solving skills
• Customer service orientation
• Attention to details
Nice to have:
• Previous Call Centre experience
Job Description:
Inbound call from banking customers
Provide exceptional customer service
Inform candidates on everyday banking products
Identify sales opportunities, advise and offer banking products and services
Adhere to all policies and guidelines
Meet customer service, sales, and compliance goals
Please send your resume to with the subject line ‘Bilingual Telephone Banking Rep – Markham’