When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.As an Assistant Operations Manager with Hines, you willaid the Operations Manager in maximizing the property asset value by planning and implementing of all mechanical operations, maintenance, and energy management programs according to Hines quality standards as appropriate for the mission. This position will report to the Operations Manager and the Property Manager. Responsibilities include, but are not limited to:Ensures proper operation and mechanical condition of all HVAC and MEP systems within the area of responsibilityTrains all assigned personnel in operation and maintenance procedures involved within the complex. Assures compliance to Hines standardsProvides support to Operations Manager to ensure compliance with all governmental, City, Provincial, and Federal codes, laws and regulationsMaintains excellent tenant relations through prompt, courteous response to tenant requestsPurchases supplies and services required within the area of responsibility and approved budget guidelinesSupervises and performs general maintenance and operation of the property which includes, but not limited to:HVACElectricalPlumbingOversees the administration of necessary inventory control programs and systems to ensure accurate and timely records of its dispositionSupervises, supports and guides operation and maintenance personnel assigned to the propertyMaintains an effective operation and maintenance program within the area of responsibilityParticipates in the preparation of annual budgets, and overseeing daily account activitiesSupervises a productive, preventative maintenance and repair program with accurate, up-to-date recordsDevelops and maintains positive tenant relations through prompt, courteous response to tenant requestsMaintains professional appearance and manner at all timesPrepares business letters, exposition, summaries and reportsMaintains calm demeanor in emergency situationsActs as a team member with all Hines staffComplies with all Hines policies and proceduresMinimum Requirements include:High school diploma or equivalent from an accredited institution; Associatesdegree preferredSix or more years experience in HVACStrong supervisory and decision-making skillsIntermediate knowledgeof Microsoft Office; proven CMMS skillsExcellent written and verbal communicationStrong customer service orientation and the ability to professionally respondto tenant requestsProven ability to plan, organize, prioritize, delegate and implementAbility to work under pressure within deadlines and changing prioritiesHines is a privately owned global real estate investment firm founded in 1957 with a presence in 205 cities in 24 countries. Hines has approximately $133.3 billion* of assets under management, including $71 billion for which Hines serves as an investment manager, including non-real estate assets, and $62.3 billion for which Hines provides third-party property-level services. The firm has 165 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,393 properties, totaling over 459 million square feet. The firm’s current property and asset management portfolio includes 539 properties, representing over 232 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information. *AUM includes both the global Hines organization as well as RIA AUM.We are an equal opportunity employer and support workforce diversity.No calls or emails from third parties at this time please.